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Discover and experience this fantastic fast-moving opportunity for you to experience your customers’ story – what it’s like to be on the receiving end - in order to help your customers in the future.
In this practical and inspirational Diomas Customer Service course, you’ll get lots of hands-on participation; finding out how your customers will benefit from a successful customer journey. Discover what your current situation is, and discover skills that will help to make your business profitable. You’ll gain invaluable skills and make personal commitment plans to implement them straight away.
Everyone who is involved with the customer service.
This Diomas Customer Service course is an excellent opportunity for you to gain a thorough understanding of your customer journey experience. Putting you in the position of your customer, you’ll find out the true meaning of customer satisfaction; matching familiar sounds and emotions to better support your customers in the future.
You’ll also find out what being a good manager really entails; in comparison with a good employee. You can expect to find out how to make the most of customer feedback in order to create a truly positive customer experience that will develop your business.
95% of clients give us an average rate 9.12 out of 10
16 Associate Trainers, courses delivered in 12 different countries in 2019
Founded in 2017
£1250 plus VAT
A dynamic and forward-thinking boutique consultancy, we provide executive staffing, bespoke learning solutions and consultancy services to the private and public sectors. The Diomas Group was founded by Stavros Vathistas and Brad Kenworthy, who have over 30 collective years’ experience in the private and public...
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