HOME
 

Writing for Customers and External Stakeholders

Dods Training
Course summary
1 day
495 GBP excl. VAT
London
Open / Scheduled

Writing for Customers and External Stakeholders

Policy and Soft Skills Training Courses - Dods Training

Writing for Customers and External Stakeholders - 1-Day Workshop 

Through this highly interactive and engaging one-day course from Dods Training, participants will greatly improve their written communications to the public and stakeholders.

Attendees will learn how to use a framework effectively to continuously produce high impact, high quality writing for their customers and other parties. This 'get it right first time' approach will enable professionals to save time when responding to queries or producing effective communications.

The course will also help organisations to vastly improve their reputations as customer-focused, professional producers of quality public service documents. 

Suitability - Who should attend?

This course is suitable for any individuals looking to better their written communications to external stakeholders and customers.

Outcome / Qualification etc.

Course content will enable participants to:

  • Develop an understanding of a core framework to support all their drafting and editing work
  • Know plain English principles and practised using those in reviewing and drafting documents
  • Explore the differences between writing to inform, explain and influence
  • Understand the balance between presenting their organisation’s view and responding effectively and fully to their stakeholder / customer

Expenses

The cost of this course is:

  • Private Sector
    £495 +VAT
    £445 +VAT (if registering more than 1 place)

  • Public Sector
    £345 +VAT
    £295 +VAT (if registering more than 1 place)

  • Charity
    £295 +VAT
    £245 +VAT (if registering more than 1 place)

Provider: Dods Training

Dods Training Logo

Dods Training - Communication, Personal Development, Policy & Government Training

Part of the wider Dods Group, Dods Training is a primary private sector provider of professional development programmes on policy, Government, Parliament and the soft skills needed for those working in these areas, including communication, writing, confidence-building and personal efficiency....


Read more and show all courses with this provider

Request information - obligation free

Fill out your details to find out more about Writing for Customers and External Stakeholders.

  Contact the provider

  Get more information

  Register your interest

Customer Outreach Award

customer-outreach-badge-2019

We believe that it should be easy for you to find and compare training courses. 

Our Customer Outreach Award is presented to trusted providers who are excellent at responding to enquiries, making your search quicker, more efficient and easier, too.

Contact information for Dods Training

Dods Training

Level 11, The Shard
32 London Bridge Street
SE19SG London

 Show phone number
dods-training.com

Request information

Find out more about this Writing for Customers and External Stakeholders course - simply fill out your details:

 
U.K. L&D Report: 2018 - Benchmark Your Workplace Learning Strategy

Are you curious about the L&D strategies of some of the U.K.'s top companies?

Find out what they're up to in findcourses.co.uk's first annual U.K. L&D Report!

UK L&D Report

Learn more

 
Find a course for you!

  Read the course
 summary on this page

 Fill in your details and Request information

 Receive all the info you need

 
Find more courses here