Effective Email Writing

Emphasis Training Limited
Course summary
1 day
Corporate Training for Teams
Next available date: We can run this course remotely – on a date you choose. Enquire for details. - Online courses
Course Dates
United Kingdom
Date arranged around you. Enquire for details  (English)
Online courses
We can run this course remotely – on a date you choose. Enquire for details.  (English)

Course description

Effective email writing – in-house course

This effective email writing in-house course provides practical tips for writing and managing emails effectively. Emails are more likely than any other document to contain spelling mistakes and grammatical errors. Moreover, emails are often dragging, lengthy messages. This course will help your team avoid common mistakes and write emails that are efficient.

Your team will learn to write emails that work towards organisational goals and save individuals' time with email management techniques. The course includes a pre-course analysis of participants' writing samples which maps out delegates' strengths and weaknesses, and Emphasis Training will tailor a curriculum to meet the specific needs of each team or group.

Within small groups, delegates will learn key skills in email etiquette such as structuring emails for efficiency, getting their point across and habitual proofreading via workplace- and industry-relevant examples and exercises. All delegates also receive post-course support from Emphasis Training's helpline.

Suitability - Who should attend?

This effective email writing course is appropriate for teams and companies whose members regularly engage in email correspondence, whether it be internally or to external clients and partners. As this course is highly customisable, delegates of all writing abilities are welcome.

Outcome / Qualification etc.

Upon completion of this course, delegates will be able to write emails with the following in mind:

  • Getting to the point
  • Grammar and punctuation
  • Planning – putting the main message up front
  • Using attachments effectively
  • Keeping things civil to avoid igniting a 'flame war'
  • Using correct greetings and sign-offs
  • Compliance with in-house policies (eg confidential information)
  • Knowing when email is the wrong document to send – and what to do next

Training Course Content

All course content is customised and delivered according to the needs, circumstances and industry of each team or company. Typical course content may include:

  • Writing in a way that gets your emails opened quickly
  • Giving longer messages a logical structure
  • Distinguishing informal from formal writing
  • Getting your key messages across
  • Avoiding a 'flame war'
  • Choosing an appropriate style for writing business emails
  • Addressing your readers' needs
  • Establishing and building rapport
  • Knowing what format to use – and when
  • Minimising spam
  • Cutting down on other unnecessary email
  • Avoiding embarrassing mistakes
  • Freeing yourself from inbox slavery
  • Writing readable emails
  • Staying out of the libel courts

Why choose Emphasis Training Limited

Running tailored training and consultancy since 1998

More than 60,000 delegates from 6,000 organisations worldwide

Delegates rate our training 9/10, with an average NPS rating of 64


Emphasis Training employs focused, in-house training programmes in order to provide teams and companies with training solutions which are both customisable and cost-effective.

Included in course fees

  • Pre-course writing assessments
  • Post-course coaching

*This training programme is suitable for groups of 4 or more delegates. 

About provider

Emphasis Training

Emphasis Training – business-writing training and consultancy trusted by over 6,000 organisations and 60,000 delegates worldwide.

With over 20 years of experience delivering business-writing and communication-skills training, Emphasis has built an unrivalled reputation, reaching over 60,000 satisfied delegates across the globe. Today, everyone from individuals to entire companies can learn effective business writing and communication skills...

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Contact info

Emphasis Training Limited

130 Queen's Road
BN1 3WB Brighton East Sussex

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Average rating 5

Based on 9 reviews

Linzi Marshall
I found the course very interesting and beneficial.
Jackie Ovens
All the course was very useful.
Bora Kurti
Excellent trainer – clearly knowledgeable. The course was extremely helpful.
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