Writing Effective Policies and Procedures (Remote Learning)

Emphasis Training Limited
Course summary
1 day
495 GBP excl. VAT
Full time
Professional Training
Next available date: 07/10/2021 10:00 - Online courses
Course Dates
Online courses
495 GBP

Online courses
495 GBP

Course description

Writing Effective Policies and Procedures (Live remote/online learning)

Unclear policy and procedure documents can easily be misunderstood or misconstrued. When this happens, it can lead to inconsistencies, inefficiencies – even legal action or other serious consequences for the users of the documents, or the people affected by them.

But with clear, active and specific writing, every employee or stakeholder will know where they stand and how they should act in any professional situation.

On this practical and interactive course, we’ll show you how to write accessible policies and procedures that mean the expertise within your organisation can be put into action.

We deliver the interactive day course remotely using the latest web technology, so you can attend no matter where you are. All you need is a computer, a headset and stable internet access.

By joining this training, you’ll also get a year’s access to our comprehensive e-learning programme The complete business writer (which would normally cost £150). That consists of 52 interactive, expert modules that will reinforce and build on the techniques you learn on the course day.

Suitability - Who should attend?

Is this course right for me?

If you want to learn how to write (or review and amend) policies and procedures that are clear, succinct and effective, yes.

And because your place will include our unique pre-course writing analysis, you can be sure you’ll get exactly the help you need. Your course trainer will have a detailed understanding of your business-writing challenges before the training begins.

Outcome / Qualification etc.

By the end of the training, you will know how to:

  • set clear objectives and profile your readers
  • identify and communicate key messages with the right level of detail
  • create a logical structure for policies and procedures
  • strip out waffle and write in clear, active language for accessible policies and procedures that people will read and understand
  • create consistent documents with clear formatting and design
  • write subheadings that guide and engage the reader
  • avoid common grammar traps and proofread policy and procedure documents for errors.

Why choose Emphasis Training Limited

Running tailored training and consultancy since 1998

More than 60,000 delegates from 6,000 organisations worldwide

Delegates rate our training 9/10, with an average NPS rating of 64



What’s included

As well as the trainer-led remote course, you’ll have a year’s access to our e-learning programme The complete business writer.


We offer discounts for self-funded, third sector and group bookings. Please contact us for more details.

About provider

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Emphasis Training – business-writing training and consultancy trusted by over 6,000 organisations and 60,000 delegates worldwide.

With over 20 years of experience delivering business-writing and communication-skills training, Emphasis has built an unrivalled reputation, reaching over 60,000 satisfied delegates across the globe. Today, everyone from individuals to entire companies can learn effective business writing and communication skills...

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Contact info

Emphasis Training Limited

Emphasis, 1 Amber House
St John's Road
BN3 2EZ Hove East Sussex

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Average rating 4.4

Based on 5 reviews.

Jo S
Jessica C
I really appreciated that it covered grammar, active voice, structure – and it was interactive with examples and quizzes.
Prudence S
Doug was amazing! Really encouraging and supportive. The feature/benefits section was useful way to make my writing more enticing.
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