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This in-house writing to customers course provides clear and practical techniques for writing for a customer audience. Communicating with customers is essential to business and this training course will help your team communicate better with your customer base and bring more value to your organisation.
This training programme is tailored to each individual team or company. Examples and exercises are customised to each organisation's industry, organisational tone and type of writing or correspondence. Pre-course evaluations of each participant's writing samples are included and this helps ensure a learning experience that is focused on key areas of development. Post-course support is also included via the Emphasis Training helpline.
This in-house customer communications course is ideal for teams and companies that produce documents aimed at customers and engage in written correspondence with customers on a regular basis.
Teams who struggle to structure a logical argument or get their point across in written communication will find this course to be especially beneficial. This course is highly customisable and delegates of all writing abilities are welcome.
By attending this course, your team will be able to write customer correspondence that:
Course content is tailored to the specific writing needs and style of each team or company. Typical course content may include:
Running tailored training and consultancy since 1998
More than 60,000 delegates from 6,000 organisations worldwide
Delegates rate our training 9/10, with an average NPS rating of 64
Emphasis Training in-house training programmes provide teams and companies with training solutions which are both customisable and cost-effective. Depending on the number of participants and specific requirements, course fees will vary.
*This training programme is suitable for groups of 4 or more delegates.
With over 20 years of experience delivering business-writing and communication-skills training, Emphasis has built an unrivalled reputation, reaching over 60,000 satisfied delegates across the globe. Today, everyone from individuals to entire companies can learn effective business writing and communication skills...
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