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BCS Specialist Certificate in Problem Management

Focus on Training
Course summary
799 GBP
Professional Training
Next available date: 02/12/2020 - Online courses
Course Dates
City of London
02/12/2020  
799 GBP
Online courses
02/12/2020  
799 GBP

Course description

This 3-day course provides candidates with an understanding in the principles of, and practical experience of, using industry best practice in Problem Management.

This qualification reflects the general industry best practices currently in use in IT Service Management (ITSM) and particularly Problem Management. The subject matter within this qualification is based on industry best practice, frameworks and guidelines including ITIL, COBIT and ISO/IEC 20000. This qualification forms part of the 'BCS ITSM Specialist' series.

Target Audience

  • Individuals who require a working knowledge of the industry best practice used in Problem Management and how it may be used to enhance the quality of ITSM within an organisation.
  • IT professionals who are working within an organisation which has adopted and adapted some of these practices and are required to deliver or improve Problem Management within an ongoing Service Improvement Programme (SIP)
  • Individuals who wish to sit the BCS Specialist Certificate in Problem Management Exam (sat on the last day of the course)

What's included with this course?

  • Exam

About provider

Focus on Training

Focus on Training: Best Practice Skills from the Specialists

Focus on Training is a professional training company specialising in offering accredited Project Management and IT programmes. With over 10,000 courses offered in over 100 locations throughout the United Kingdom, Focus is a premier training provider. All programmes can be booked online...


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Contact info

Focus on Training

Olympus House, Werrington Centre
PE4 6NA Peterborough

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www.focus-on-training.co.uk


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