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Certified Agile Service Manager

Focus on Training
Course summary
Nationwide
Next available date: - United Kingdom
Professional Training

Course description

A Certified Agile Service Manager (CASM) is the operational counterpart to a Certified Scrum Master (CSM). Working together, Scrum Masters and Agile Service Managers can instill agile thinking into the entire IT organization as the basis of a DevOps culture.

This sixteen (16) hour course provides an introduction to Agile Service Management - the application and integration of agile thinking into service management processes and process design projects. Agile thinking improves IT's effectiveness and efficiency, and enables IT to continue to deliver value in the face of changing requirements.

Target Audience

  •   Anyone interested in learning about Agile and Scrum from a products and process perspective
  •   Employees and managers responsible for designing, reengineering or improving process
  •   Consultants guiding their clients through process improvement initiatives
  •   Internal and external suppliers Process stakeholders

The course fee includes the closed book, Online Proctored exam. Delegates will receive a voucher for this exam which they can sit, at their convenience, post course.

About provider

Focus on Training: Best Practice Skills from the Specialists

Focus on Training is a professional training company specialising in offering accredited Project Management and IT programmes. With over 10,000 courses offered in over 100 locations throughout the United Kingdom, Focus is a premier training provider. All programmes can be booked online...


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Contact info

Focus on Training

Olympus House, Werrington Centre
PE4 6NA Peterborough

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www.focus-on-training.co.uk


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