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Developing Assertiveness Skills in the Public Sector

Focus on Training
Course summary
275 - 415 GBP
Professional Training
Next available date: 09/09/2020 - Edinburgh
Course Dates
Edinburgh
09/09/2020  
415 GBP
01/04/2021  
415 GBP
Online courses
25/09/2020  
275 GBP
27/11/2020  
275 GBP
Birmingham
20/10/2020  
415 GBP
31/03/2021  
415 GBP

Course description

Working to optimum effectiveness in and around the public sector can benefit by building assertive communication skills and increasing personal confidence. However, we do not always know if our behaviour is assertive. It may be difficult to express our feelings openly and honestly, or to speak up in meetings. Challenging situations might include dealing with conflict and negativity, or saying "yes" when we mean "no". This course deals with the tools required to build awareness and techniques for more positive, constructive communication and relationships.

 

This course suits anyone working either in or with the public sector who feels they would benefit from communicating more positively and improving their level of self confidence.

CPD Value 5.5 Hours

About provider

Focus on Training

Focus on Training: Best Practice Skills from the Specialists

Focus on Training is a professional training company specialising in offering accredited Project Management and IT programmes. With over 10,000 courses offered in over 100 locations throughout the United Kingdom, Focus is a premier training provider. All programmes can be booked online...


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Contact info

Focus on Training

Olympus House, Werrington Centre
PE4 6NA Peterborough

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www.focus-on-training.co.uk


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