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ISO/IEC 20000 Foundation Certificate

Focus on Training
Course summary
Nationwide
Next available date: - United Kingdom
Open / Scheduled

Course description

The purpose of the Foundation qualification is to confirm that a delegate has sufficient knowledge of the contents and high level requirements of the ISO/IEC 20000 standard, and understands at a foundation level how the standard operates in a typical IT service provider organization.

You will sit your foundation exam on the last day of this course.

Possession of the Foundation Certificate is also one of the possible pre-requisites for the Practitioner qualification.

Target Audience:

This qualification is aimed at staff working within an ITSM service provider organization that requires a basic understanding of the standard. It is equally relevant for those working within service providers who are already certified to ISO/IEC 20000 or those considering its implementation.

Included:

Pre-Course Reading

Exam

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Focus on Training

Focus on Training: Best Practice Skills from the Specialists

Focus on Training is a professional training company specialising in offering accredited Project Management and IT programmes. With over 10,000 courses offered in over 100 locations throughout the United Kingdom, Focus is a premier training provider. All programmes can be booked online...


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Focus on Training

Olympus House, Werrington Centre
PE4 6NA Peterborough

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