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ITIL Inter - Service Design

Focus on Training
Course summary
637 - 1,051 GBP
Open / Scheduled
Next available date: 07/04/2020 - Distance
Course Dates
Distance
07/04/2020  
699 GBP
07/04/2020  
637 GBP
City of London
20/04/2020  
939 GBP
15/06/2020  
1,051 GBP
Manchester
27/04/2020  
975 GBP
27/04/2020  
999 GBP

Course description

The ITIL Service Design course is one of the five modules that make up the ITIL Intermediate "lifecycle stream".

Successful completion of the course and exam provides delegates with a Certificate in its own right and 3 ITIL credits towards the ITIL Expert qualification.

This ITIL Intermediate course builds on the principles covered as part of the ITIL Foundation course and is aligned to the 2011 syllabus.

The course covers the management and control of the activities and techniques within the Service Design stage of the ITIL lifecycle but not the full detail of each supporting process. [Comprehensive details of the processes from Service Design are mostly covered in the Service Offering and Agreements capability course.]

The course looks at the concept of Service Design as a practice and at the interfaces between Service Design and the other stages of the ITIL Service Lifecycle.

The Service Design course is primarily for IT Managers and Practitioners involved in the strategy, design, implementation and on-going support of business IT services. It is also suitable for those interfacing with information systems who require an insight into Service Management best practice. This may include Business Analysts, Business Relationship Managers, Project and Programme staff.

 

Bundle Offer   ITIL Expert Bundles from £1,995 - More Details

 

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About provider

Focus on Training

Focus on Training: Best Practice Skills from the Specialists

Focus on Training is a professional training company specialising in offering accredited Project Management and IT programmes. With over 10,000 courses offered in over 100 locations throughout the United Kingdom, Focus is a premier training provider. All programmes can be booked online...


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Focus on Training

Olympus House, Werrington Centre
PE4 6NA Peterborough

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