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ITIL Inter - Service Operation

Focus on Training
Course summary
749 - 1,051 GBP
Professional Training
Next available date: 08/10/2020 - Online courses
Course Dates
City of London
08/10/2020  
749 GBP
09/11/2020  
749 GBP
Online courses
08/10/2020  
749 GBP
19/10/2020  
1,051 GBP
Manchester
02/12/2020  
749 GBP
12/01/2021  
999 GBP

Course description

The ITIL Service Operation course is one of the five modules that make up the ITIL Intermediate "lifecycle stream".

Successful completion of the course and exam provides delegates with a Certificate in its own right and 3 ITIL credits towards the ITIL Expert qualification.

This ITIL Intermediate course builds on the principles covered as part of the ITIL Foundation course and is aligned to the 2011 syllabus.

The course covers the management and control of the activities and techniques within the Service Operation stage of the ITIL lifecycle but not the full detail of each supporting process. [Comprehensive details of the processes from Service Operation are mostly covered in the Operational Spport and Anlysis capability course.]

The course looks at the concept of Service Operation a practice and at the interfaces between Service Operation and other stages of the ITIL Service Lifecycle.

The Service Operation ourse is primarily for IT Managers and Practitioners involved in the strategy, design, implementation and on-going support of business IT services. It is also suitable for those interfacing with information systems who require an insight into Service Management best practice. This may include Business Analysts, Business Relationship Managers, Project and Programme staff.

 

Bundle Offer   ITIL Expert Bundles from £1,995 - More Details

 

About provider

Focus on Training

Focus on Training: Best Practice Skills from the Specialists

Focus on Training is a professional training company specialising in offering accredited Project Management and IT programmes. With over 10,000 courses offered in over 100 locations throughout the United Kingdom, Focus is a premier training provider. All programmes can be booked online...


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Focus on Training

Olympus House, Werrington Centre
PE4 6NA Peterborough

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www.focus-on-training.co.uk


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