ITIL v4 Foundation Bridge

Please note that ITIL 4v Foundation Bridge courses can be offered as either 1 or 2 day courses. Please check course content carefully.

This ITIL v4 Foundation Bridging course is aimed at those who already hold at least an ITIL V3 Foundation certificate. It covers the full course material but at a faster pace for those who already know the Service Life-cycle and underpinning process structure. It will convert you from ITIL V3 or even V2 to ITIL v4. The Foundation level course enables you to understand a new way to look at IT Service Management through a Service Value System (SVS).

How is it different from ITIL v3? 

Basically, ITIL v3 describes Service Management around 26 processes and functions that are part of a continuous process of 5 life cycles: Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement. Remember that all of the v3 body of knowledge is still very worthwhile and relevant!

ITIL v4 takes you through a more evolved view of a Service Value System (SVS), which provides a holistic end-to-end picture of what it really means to contribute to business value, and also integrates concepts from models such as Lean IT, Agile and DevOps.