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ITIL4 Foundation Certificate in IT Service Management

Focus on Training
Course summary
584 - 1,635 GBP
Professional Training
Next available date: 02/10/2020 - Online courses
Course Dates
Online courses
02/10/2020  
609 GBP
05/10/2020  
609 GBP
Zoetermeer
05/10/2020  
1,635 GBP
02/12/2020  
1,635 GBP
City of London
07/10/2020  
584 GBP
12/10/2020  
870 GBP

Course description

Special Notices

The following new ITIL® 4 courses are coming soon:

  • ITIL® 4 Managing Professional Transition Module and Exam
  • ITIL® 4 Specialist: Create, Deliver and Support
  • ITIL® 4 Strategist: Direct, Plan and Improve
  • ITIL® 4 Specialist: Drive Stakeholder Value
  • ITIL® 4 Specialist: High Velocity IT

The ITIL® 4 Foundation Certificate course provides comprehensive first-level training for anyone involved in provision, support, or delivery of IT-enabled services in a modern digital organisation. It teaches the fundamentals of the very latest version of the most widely adopted guidance on IT service management (ITSM) in the world.

ITIL 4 Foundation introduces delegates to the Service Value System (SVS) which describes how all the components and activities of the organisation work together as a system to enable value creation. The ITIL SVS supports many work approaches, such as Agile, DevOps and Lean as well as traditional process and project management, with a flexible value-oriented operating model.

The course is comprised of interactive learning sessions, exercises which reinforce the knowledge gained and practice exam questions. In preparation for taking the certificate exam on the final day, delegates will need to plan to spend 90-120 minutes each evening on revision and example examination questions.

Target Audience

This course is aimed at all levels of IT professionals, customers, and users involved in the provision or receipt of IT Services in any organisation.

 

About provider

Focus on Training

Focus on Training: Best Practice Skills from the Specialists

Focus on Training is a professional training company specialising in offering accredited Project Management and IT programmes. With over 10,000 courses offered in over 100 locations throughout the United Kingdom, Focus is a premier training provider. All programmes can be booked online...


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Focus on Training

Olympus House, Werrington Centre
PE4 6NA Peterborough

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www.focus-on-training.co.uk


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