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Telephone Techniques - Incoming & Outgoing Calls

Focus on Training
Course summary
399 GBP
Open / Scheduled
Next available date: 10/06/2020 - Leeds
Course Dates
Leeds
10/06/2020  
399 GBP
17/11/2020  
399 GBP
Edinburgh
29/06/2020  
399 GBP
Birmingham
30/06/2020  
399 GBP

Course description

This telephone training course deals with telephone etiquette when making both incoming and outgoing calls. Live calls are made to help delegates improve their skills in these vital areas.

This Telephone Techniques - Incoming & Outgoing Calls course is available throughout the UK.

CPD Value 5.5 Hours

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About provider

Focus on Training

Focus on Training: Best Practice Skills from the Specialists

Focus on Training is a professional training company specialising in offering accredited Project Management and IT programmes. With over 10,000 courses offered in over 100 locations throughout the United Kingdom, Focus is a premier training provider. All programmes can be booked online...


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Focus on Training

Olympus House, Werrington Centre
PE4 6NA Peterborough

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