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Customer Service Excellence

Futureproof Training
Course summary
1 day
English
Worldwide
Next available date: Anytime - Enquire to book - Worldwide
Corporate Training for Teams

Course description

Customer Service Excellence - In-house course

This course provides delegates with the key skills and behaviours necessary to provide outstanding customer service. Delegates will learn how to make each customer feel important and develop the confidence to successfully handle a range of different enquiries.

Suitability - Who should attend?

Employees who are responsible for managing a range of different customer enquiries on a daily basis.

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About provider

Futureproof Training

Our partnership approach allows us to work closely with you to develop a ‘fit for purpose’ level of support that utilises a blend of engaging and challenging learning methodologies focused on a sustainable application of new skills and behaviours back...


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Contact info

Futureproof Training

25 Croft Avenue
NG18 4SR Nottingham

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futureproof-training.co.uk

Reviews

Average rating 4.7

Based on 3 reviews

Course participant
(4)
Good course and well presented
Course participant
(5)
Excellent trainer, really interesting approach to managing customers
Course participant
(5)
Enjoyable day and great to share ideas and opinions with my colleagues
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