Handling Difficult Conversations

Futureproof Training
Course summary
Professional Training
1.5 hours
Online courses
Course Dates
Online courses
Please contact the provider

Course description

Handling Difficult Conversations

participants will develop the confidence to take a proactive approach and understand the behaviours of others and how to respond appropriately whilst maintaining a professional working relationship.

Suitability - Who should attend?

The ideal group size for this course is 6 people.

Training Course Content

Core development objectives covered:

  • What difficult conversation do you conduct at work?
    • The importance of taking a proactive approach
  • Preparing for difficult conversations
    • Formal & informal options to improve performance
    • Providing objective information
    • Ensuring feedback is linked to observable behaviour
  • Maintaining a professional working relationship
    • Avoiding manipulation
  • Developing an action plan
    • Setting clear & measurable objectives
    • Monitoring & measuring progress
  • Knowing when to involve HR
    • The manager / coach relationship

Why choose Futureproof Training

Face to face delivery / Virtual delivery / One to one coaching Support

Tailored and blended development solutions for your business

ILM Accredited Centre / Levy Funding Available

Customer Outreach Award 2019


We believe that it should be easy for you to find and compare training courses. 

Our Customer Outreach Award is presented to trusted providers who are excellent at responding to enquiries, making your search quicker, more efficient and easier, too.

About provider

Futureproof Training

Our partnership approach allows us to work closely with you to develop a ‘fit for purpose’ level of support that utilises a blend of engaging and challenging learning methodologies focused on a sustainable application of new skills and behaviours back...

Read more and show all courses with this provider

Request info

Fill out your details to find out more about Handling Difficult Conversations.

  Contact the provider

  Get more information

  Register your interest

Country *

Contact info

Futureproof Training

25 Croft Avenue
NG18 4SR Nottingham

 Show phone number


Average rating 4

Based on 1 reviews.

Great workshop, loads of great ideas and advice.
Request information

Find out more about this Handling Difficult Conversations course - simply fill out your details:

Find a course for you!

  Read the course
 summary on this page

 Fill in your details and Request information

 Receive all the info you need

Find more courses here