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Developing Self Esteem & Assertiveness

GBC Learning & Development
Course summary
1 day
375 GBP excl. VAT
London
Next available date: 27/11/2019 - London

Course description

Developing Self Esteem and Assertiveness

By the end of the course you will be able to:

  • Exhibit confidence and understand how to practise self-assurance as a ’norm’
  • Develop strategies for creating win:win solutions
  • Recognise and apply assertiveness and understand your rights and responsibilities
  • Identify different behavioural styles and work with them
  • Make and refuse requests effectively and with courtesy
  • Use body language as an effective communication tool

Suitability - Who should attend?

Anyone who would like to take more control to improve their impact, effectiveness and credibility. Those who want to project a positive, self-assured image that builds rapport and gains professional co-operation.

Outcome / Qualification etc.

CPD Certified 6 Learning Hours 6 Points

Training Course Content

Introduction & Workshop Objectives

  • Today’s programme
  • Your objectives for the day

Self esteem

  • Identify how you feel about yourself
  • Exploring your core beliefs and strengths
  • Mechanisms for raising and maintaining self- worth
  • Maintaining a positive outlook and overcoming a negative perspective
  • Improving self-awareness

Assertiveness

  • Exploring passive, aggressive and assertive behavioural styles
  • Understanding your rights and those of others
  • Accepting and honouring your responsibilities
  • Finding balance in the workplace

Behavioural styles

  • Identify your own and others’ behaviours
  • Use your knowledge to work more effectively
  • Awareness of body language and personality types

Making and refusing requests

  • Understand the principles to maintain effectiveness and avoid overload
  • How to make requests or putting your point across without fear
  • How to say ‘No’ effectively and offer solutions

The way forward

  • Taking ideas back to the workplace and putting them into action

Expenses

Course fees are £375 + VAT per delegate.

GBC offers a 'buy one, get one half price' offer on all courses. Please send us an enquiry for more information. 

In-House Training

GBC can develop customised solutions or deliver off-the-shelf courses in-house for your staff. This approach makes perfect sense for groups of 4+ delegates, enhancing cost effectiveness as well as team bonding.

About provider

GBC Learning

GBC Learning & Development - Business training at its best

The trainers at GBC Learning & Development have practical backgrounds and a wealth of experience, in both the business and public sectors. This means they can adapt their training courses to the specific needs of each group, encouraging full participation. GBC...


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Contact info

GBC Learning & Development

Salisbury House
EC2M 5QQ London Wall

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www.gbclearning.co.uk

Reviews

Anonymous
(5)
Very enjoyable and informative gained understanding of myself and others.
Anonymous
(5)
Was very good, learnt a lot of usefull information.
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