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Newly Appointed Administrator

GBC Learning & Development
Course summary
1 day
375 GBP excl. VAT
Open / Scheduled
Next available date: Call For Dates - London
Course Dates
Cambridge
Call For Dates 
375 GBP
Guildford
Call For Dates 
375 GBP
London
Call For Dates 
375 GBP

Course description

Newly Appointed Administrator

By the end of the course you will be able to:

  • Increase employee motivation, engagement and morale
  • Apply the skills required for the role of a secretary/administrator.
  • Build a successful working relationship with your manager
  • Communicate more confidently
  • Apply diary management skills and know how to manage your time better
  • Organise meetings
  • Learn about minutes of meetings and what’s involved in taking them

Suitability - Who should attend?

People moving from a junior office position or more experienced individuals moving from specialist roles to one where they will take on more responsibility and a wider range of activities.

Outcome / Qualification etc.

GBC Learning course attended certificate

Training Course Content

Introduction & Workshop Objectives

  • What are we going to cover today?
  • What are my priorities for the day?

Changing Office Roles & Responsibilities

  • How and why the office and office roles are changing
  • Understanding the role of management and where I fit in
  • Building a successful working relationship with my manager – working in partnership
  • Importance of using technology and IT applications and keeping up to date

Communication Skills

  • What is assertive behaviour?
  • Giving feedback to our managers and other team members
  • Learning to say ‘no’

Time Management and Prioritisation

  • Managing myself, my manager and my workload
  • Managing diaries
  • Looking at symptoms of poor time-management and how they can be overcome
  • Setting priorities and meeting deadlines
  • To do lists, planners and other tools

Meetings & Minutes

  • Timetabling and organising meetings
  • Taking minutes and producing a good first draft accurately and quickly

The way forward

  • Taking ideas back to the workplace and putting them into action

Expenses

Course fees are £375 + VAT per delegate.

GBC offers a 'buy one, get one half price' offer on all courses. Please send us an enquiry for more information. 

In-House Training

GBC can develop customised solutions or deliver off-the-shelf courses in-house for your staff. This approach makes perfect sense for groups of 4+ delegates, enhancing cost effectiveness as well as team bonding.

About provider

GBC Learning

GBC Learning & Development - Business training at its best

The trainers at GBC Learning & Development have practical backgrounds and a wealth of experience, in both the business and public sectors. This means they can adapt their training courses to the specific needs of each group, encouraging full participation. GBC...


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Contact info

GBC Learning & Development

Salisbury House
EC2M 5QQ London Wall

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www.gbclearning.co.uk


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