Professional Receptionist Training

Global Edulink
Course summary
2 hours
Full time
Online courses
Next available date: Contact for dates - Online courses
Professional Training

Course description

Professional Receptionist Training:

Professional Receptionist Training

Course Overview

As a Receptionist, you are often the first point of contact between the public the company you are working for. As such, it is vital that you create the right first impression, to ensure that the business keeps existing customers and attracts new ones. By being able to do the job effectively, you can help your employer to increase their turnover and will deserve recognition for your efforts in the form of promotion or pay increases over time.

To be a successful Receptionist you must have the right personality and possess technical skills, which come with training. In a competitive market, having the right qualifications can put you head and shoulders above your competition and ensure that you secure the best job or get the promotion you deserve. At Global Edulink, we are a leading UK training provider and can offer you the opportunity to earn a Certificate in Professional Reception Training to boost your career prospects.

This course is perfect if you:

  • Would like to get a job as a Receptionist
  • Are a new or temporary Receptionist looking to secure better or more secure employment by learning or developing best practice skills
  • Have experience as a Receptionist and want to further develop your existing skills

It is ideal for anyone wishing to work as a Receptionist, or who wants to progress to a career as a Personal Assistant, Administrative Assistant or to specialise in sales or marketing.

Course Curriculum

During this course you will learn:

  1. How to welcome guests, visitors or clients
  2. What your role as Receptionist entails
  3. How to create a powerful first impression
  4. How to identify the needs of your customer
  5. Active listening skills
  6. How to deal with difficult or challenging situations
  7. Learn customer service skills
  8. Improve your telephone/switchboard management
  9. Learn to make your CV, cover letters and personal statements stand out
  10. We will also help to improve your confidence by teaching you effective job interview techniques

Course content

The course is delivered through professionally-narrated tutorials that provide you with step-by-step guides on how to develop your Receptionist skills; all of the materials you will need are provided online and can be accessed at any time during your course.

As a Receptionist, you may work in any number of different industries during your career, and this course will provide you with the generic skills that you will need to be effective in any type of Reception work environment.


You will take an online, multiple-choice test at the end of your course. This will be marked automatically and you will be provided with your result immediately. Passing the course grants you a Certificate in Receptionist Training.

Career Path:

This course will open many career options, including:

  • Hotel Receptionist
  • Medical Receptionist
  • Veterinary Receptionist
  • Administrator
  • Administrative Assistant
  • Personal Assistant

Outcome / Qualification etc.

Non-accredited external qualification

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About provider

Global Edulink - together, shaping your future

Global EduLink, located at the heart of London, is a pioneer in online education for UK learners and other learners across the globe. With over 224,000 happy learners, Global EduLink makes sure that your requirements are met by proving you...

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Contact info

Global Edulink

CityPoint, 1 Ropemaker Street
EC2Y 9HU London

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Average rating 5

Based on 1 reviews.

Andrew B
This was a short course with many useful tips. Thank you GEL for giving me this learning opportunity and providing excellent service
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