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Resolving Conflict in the Workplace

Global Edulink
Course summary
1.5 hours
149 GBP excl. VAT
English
Part time
Online courses
Next available date: This course is available anytime in anywhere. - Online courses
Last application: This course is available to purchase anytime of the year.
Professional Training

Course description

Resolving Conflict in the Workplace

Overview

CMI Bitesize is a digital learning experience that ensures practicality on topics that are relevant in today’s world. Resolving Conflict in the Workplace is aligned with key modules associated with Management and Leadership. This is aimed at aspiring and practising Middle Managers who wish to bring about successful change.

The core focus of this programme is to enable learners demonstrate their skills and knowledge in current positions and support them in their career advancement. This course is benchmarked against the CMI Professional Standards Level 5 learning outcomes. Learners will be offered a host of real-world case studies, tools, checklists and videos to gain a comprehensive understanding of the subject matter.

Managing and resolving conflict often takes resilience. The programme, Resolving Conflict in the Workplace will equip managers on how to investigate conflicts and resolve them. Learners will be fully equipped on the formal and informal methods on resolving conflict, and what steps to take in situations where conflict cannot be resolved. Learn how to deal with grievances consistently, because if they are handled badly, it will cause friction and damage to the morale, working relationships and organisational performance.

This is an interactive online learning programme for individuals who wish to understand key challenges, develop skills for the future and learn to take the reins in a digital age, and lead from the forefront.

Suitability - Who should attend?

Who is this Course aimed at?

  • Aspiring and Practising Managers looking to progress in their careers
  • For Foundation Chartered Manager.

Entry Requirements

  • There are no formal prerequisites to do this programme, however, learners should have the sufficient capability at the right level to undertake this standard of learning.
  • Learners should have a basic understanding in English.

Outcome / Qualification etc.

Certification

Upon successfully completing the programme, learners will be awarded a digital CMI Certificate of Achievement.

Awarding Body

With the demand increasing for high-performing and skilled managers in key role positions, CMI (Chartered Management Institute) offers proven and practical solutions for managers and organisations alike. It is an educational approach that will make individuals desirable applicants, help them improve their skills and make informative decisions. CMI enables individuals to become professionally qualified managers or help your business grow. It is a recognised and respected brand which offers future-ready qualifications and programmes. CMI qualifications are of the highest standard and it is valued by employers across the world.

Training Course Content

Course Curriculum

  1. Introduction
  2. Why It Is Important To Investigate Conflict
  3. Methods to Resolve Conflict
  4. Organisational Procedures for Conflict Resolution
  5. P215 Grievance and the Manager’s Role
  6. A Zero Tolerance Policy
  7. Undertaking a Disciplinary Interview
  8. Whistleblowing
  9. Case study: Johnson and Johnson
  10. Conflict Situations – Minor or Major?
  11. Concluding Summary

Access Duration

The course will be delivered directly to the learner. Learners will be given 3 months to complete their programme from the date of registration.

Activity Submission

Learners need to submit Self-Assessment and Reflection under the Method of Assessment.

Expenses

Now £149

Was £499

Continuing Studies

Career Path and Progression

Once learners successfully complete this CMI Bitesize programme, they can proceed to the following.

  • Learners will be eligible for a Certificate of Recognition that will demonstrate their learning.
  • Once learners have completed the assigned Playlist, and are interested in more Bitesize topics, they can take the next steps to advance in their learning.
  • Aspiring and early-career Managers can progress from Foundation Chartered Manager to Fully-Fledged Manager.
  • Opportunity to ‘top-up’ to Level 5 qualification in Management and Leadership.

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About provider

Global Edulink - together, shaping your future

Global EduLink, located at the heart of London, is a pioneer in online education for UK learners and other learners across the globe. With over 224,000 happy learners, Global EduLink makes sure that your requirements are met by proving you...


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Global Edulink

CityPoint, 1 Ropemaker Street
EC2Y 9HU London

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