Supporting Users and Troubleshooting Windows XP Live Practice Lab

Global Edulink
Course summary
8 hours
Full time
Online courses
Next available date: Contact for dates - Online courses
Professional Training

Course description

Supporting Users and Troubleshooting Windows XP Live Practice Lab:

Supporting Users and Troubleshooting Windows XP Live Practice Lab


Would you like to achieve an excellent online accredited Microsoft qualification, which will demonstrate a high level of skill and knowledge? Look no further than this fantastic 70-238 Deploying Messaging Solutions with Microsoft Exchange Server 2007 Practice Lab course.

This Practice Lab will provide you with the necessary platform to gain hands on skills in Windows XP professional. By completing the Practice Lab tasks you will improve your practical skills in performing and troubleshooting the installation of a Windows XP operating system, configuring and troubleshooting I/O devices, configuring and troubleshooting hardware devices and drivers, configuring and troubleshooting the desktop and User environments, and troubleshooting network protocols and services.


Course Objectives:

  • Improve your practical IT skills
  • Develop your ability to configure and troubleshoot I/O devices
  • Learn to troubleshoot the installation of a Windows XP operating system
  • Learn to troubleshoot network protocols and services

This course is aimed at:

  • IT professionals who would like to update and improve their skills
  • Those with experience using Windows XP and Windows Vista
  • Anyone working as an Enterprise Desktop Support Technician providing tier 2 support

Course Benefits:

  • Access to excellent quality video tutorials
  • Learners will be eligible for an NUS Discount Card
  • One year’s access to the course
  • Support by phone, live chat, and email
  • Join a friendly online learning platform

Course Units:

  • Module 01: Managing and Troubleshooting Access to Resources
  • Module 02: Configuring and Troubleshooting Hardware Devices and Drivers
  • Module 03: Configuring and Troubleshooting the Desktop and User Environments
  • Module 04: Troubleshooting Network Protocols and Services
  • Module 05: Managing files folders and printers in XP

Course Description:

This online training course is comprehensive and designed to cover the topics listed under the curriculum.

Main duties of an IT Administrator:

  • Maintain the IT network
  • Maintain the IT server
  • Maintain IT security systems
  • Investigating and diagnosing network issues
  • Improving IT systems
  • Carrying out configuration and installation of IT solutions

Where will I work?

  • Private and public sector companies
  • Any company using a computer network
  • IT companies

Suitability - Who should attend?

Learners should be age 16 or over, and must have a basic understanding of Maths, English, and ICT.

Outcome / Qualification etc.

Professional or Industry specific qualification

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About provider

Global Edulink - together, shaping your future

Global EduLink, located at the heart of London, is a pioneer in online education for UK learners and other learners across the globe. With over 224,000 happy learners, Global EduLink makes sure that your requirements are met by proving you...

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Global Edulink

CityPoint, 1 Ropemaker Street
EC2Y 9HU London

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