ITIL® 4: Managing Professional (MP) Transition eLearning with exam

Good e-Learning
Course summary
30 hours
749 GBP excl. VAT
Online courses
Professional Training

Course description

This course is perfect for students and practitioners of ITIL V3 who wish to update their knowledge without having to restart their studies from scratch. ‘ITIL Managing Professional (MP) Transition’ covers ITIL 4 Foundation, as well as the four modules within the Managing Professional stream. After passing the exam, students will only need to take one more course to reach the rank of ‘ITIL Expert’.

Taking this approach can be a major time-saver, especially for those who are currently in the middle of studying ITIL V3. To take the course, a student must either hold the ‘ITIL V3 Expert’ qualification or 17 credits. By the end of the course, students will be fully prepared to sit and pass the ITIL Managing Professional (MP) examination

Suitability - Who should attend?

This course is ideal for ITIL students and practitioners who want to understand the contents of ITIL 4 without having to restart their training from scratch. It covers a total of five modules, but brings successful students to the level of ITIL Managing Professional with just one exam. This can help students save both time and money in becoming certified in ITIL 4.

Training Course Content

Course outline

The course is split into several modules:

  • Module 1 – The Key Concepts of Service Management
  • Module 2 – The Role of the Guiding Principles
  • Module 3 – The Role of the Four Dimensions
  • Module 4 – The Purpose and Components of the Service Value System
  • Module 5 – The Service Value Chain
  • Module 6 – The Role of Value Streams in New Service Creation and User Support
  • Module 7 – Professionalism in IT Service Management
  • Module 8 – Coordinating, Prioritizing and Structuring Work
  • Module 9 – The Customer Journey
  • Module 10 – Foster Stakeholder Relationships
  • Module 11 – Shaping Demand and Defining Service
  • Module 12 – Onboarding and Offboarding
  • Module 13 – Value Co-Creation
  • Module 14 – Realizing Value
  • Module 15 – Key Concepts in the Digital Enterprise
  • Module 16 – Digital Product Lifecycle
  • Module 17 – Guiding Principles and High-Velocity IT
  • Module 18 – Scope and Decision-Making
  • Module 19 – Risk Management and the Role of Governance
  • Module 20 – Communication Principles
  • Practice Exam Simulator

Benefits of ITIL MPT

The ITIL Managing Professional (MP) Transition course is designed to help those who have studied ITIL V3 to bring their knowledge in line with ITIL 4. Much of the content of ITIL V3 is still as valid as ever, and by taking the course, practitioners can ensure they are up to date with the latest tools and best practices of IT service management (ITSM).

The module is an excellent choice for students and practitioners, not only because it can help them to update their knowledge, but also because it allows them to do so by investing in just one course rather than five. It will also leave them just one exam away from becoming an ITIL 4 Expert. This qualification is highly valuable, especially for IT managers seeking new and exciting career and networking opportunities.

Course delivery details

Flexible eLearning

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About provider

Good e-Learning

Good e-Learning

Good e-Learning was founded in London, UK and has since grown rapidly in the market, driven by a vision of providing online access to the very best training courses on a global scale, using innovation, technology and e-learning expertise. Not only...

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