ITIL® 4 Strategist: Direct, Plan & Improve (DPI) eLearning with exam

Good e-Learning
Course summary
16 hours
549 GBP excl. VAT
Online courses
Professional Training

Course description

This course is designed to get students up to speed with everything they need to know about ‘ITIL Strategist: Direct, Plan and Improve (DPI)’. As part of both the ‘ITIL Managing Professional (MP)’ and ‘ITIL Strategic Leader (SL)’ streams, ITIL DPI is essential for obtaining intermediate ITIL 4 qualifications, as well as the rank of ‘ITIL Master’.

The insight offered by ITIL DPI can be used to provide IT-powered organisations with strong strategic direction, continually learning and improving as they go while still maintaining a laser-guided focus. Students will learn how to apply the principles and methods of ITIL DPI with regards to governance, risk and compliance (GRC), change management, continual improvement, and more. By the end of the course, students will also be equipped to sit and pass the ITIL DPI examination.

Suitability - Who should attend?

This course is ideal for IT managers and leaders who have a role to play in strategic decision making. Students will learn how to provide their organisations and teams with a shared understanding not only of strategic goals, but also how work will be managed and how different roles should collaborate and coordinate their efforts. The advice offered by ITIL DPI can also be relevant for aspiring managers who want to learn best practices early on.

Outcome / Qualification etc.

Certified in ITIL® 4 Strategist: Direct, Plan & Improve (DPI) accredited by PeopleCert

Training Course Content

The course is split over several modules:

  • An Introduction to ITIL 4 Strategist: DPI
  • Module 1: Direct, Plan and Improve Concepts
  • Module 2: Direction, Planning, and Principles in Context
  • Module 3: GRC Principles and Methods
  • Module 4: Continual Improvement
  • Module 5: Organizational Change Management
  • Module 6: Measurement, Indicators, and Reporting
  • Module 7: Measurement and Value Streams
  • Module 8: Stakeholders, Communication and Feedback
  • Module 9: Practice Exams
  • Module 10: Course Wrap-Up

Benefits of ITIL DPI

The main goal of ITIL DPI is to help practitioners create ‘learning and improving’ IT-powered organisations with well-defined direction. The module incorporates Lean and Agile ways of working, and how they can be used to both optimise organisational resources and promote flexibility.

ITIL DPI is relevant to all managers who have a say in planning out, maintaining and improving strategy and direction. Continual improvement is an essential part of modern IT, where opportunities to evolve can appear rapidly, and the ability to take advantage of them is an essential part of remaining competitive.

Course delivery details

Flexible eLearning

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Continuing Studies

Passing all the ITIL 4 modules is a requirement for reaching the level of 'ITIL Master'

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About provider

Good e-Learning

Good e-Learning

Good e-Learning was founded in London, UK and has since grown rapidly in the market, driven by a vision of providing online access to the very best training courses on a global scale, using innovation, technology and e-learning expertise. Not only...

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