Key Learning Points
This package will help you to build a full understanding of many factors within an IT environment, from hardware and software, to operating systems management, networking and security:
CompTIA A+
- Common PC components and how they are assembled to create a working computer.
- Component configurations that improve performance and system compatibility.
- How to build a simple network to share data between PCs.
- Installing, configuring and managing the Microsoft Windows operating system on a desktop PC.
- Applying Group Policies to prevent data and settings being accessed or altered by unauthorised users.
- Monitoring and maintaining PCs to identify and resolve potential problems early.
CompTIA Network+
- Physical network cable types and the situations in which each would be used.
- Building LANs and WANs and the correct topology to use for a specific business need.
- How to monitor and manage the traffic passing through network hardware to ensure a consistently high performance for service users.
- The basic principles of network security, using features built-in to routers and switches to prevent unauthorised access and data theft.
CompTIA Security+
- Including network security as a basic design consideration.
- Identifying compliance needs for data and network security and building appropriate safeguards.
- Familiarisation with common network threats and vulnerabilities and how they can be blocked or minimised.
- The three levels of security considerations – application, data and host – and how each is to be protected.
- How user accounts and security groups can limit data access to authorised parties and raise security standards.
- The use of encryption to protect sensitive data against unauthorised access or theft.
Microsoft Windows 7, Enterprise Desktop Administrator (Exam 70-686)
- Understand how to manage an enterprise environment
- Tools used to deploy operating systems
- Applications
- Virtualisation
- Desktop configurations
- Updates
Microsoft Windows 7, Enterprise Desktop Support Technician (Exam 70-685)
- Key features in Windows 7
- Types of installations and steps and tools needed to upgrade and migrate successfully
- Disc management and device drivers
- File permissions, shared folders and setting up printers
- Using permissions, authentication and authorisation to troubleshoot logon issues
- Active Directory
- Basics of network connectivity
- Troubleshooting network issues
- Benefits that Windows 7 has for laptops and different types of remote access
- Security aspects of the Windows 7 operating system
- Optimising performance aspects of the Windows 7 operating system
- Maintaining Windows 7 through identifying, troubleshooting, and resolving issues
Microsoft Windows 10, Configuring Windows Devices (Exam 70-697)
- How to synchronise a Microsoft account across multiple devices
- Sideloading LOB apps using PowerShell and DISM
- Deploying apps using Microsoft Intune
- How to support authentication and authorisation
- How to configure Homegroups, and differentiating workgroup and domain authentication
- How to migrate user data
- Working with Hyper-V in Windows 10
- Mobility options – how to configure and work with options in Windows 10
- Configuring mobile device security
- Supporting mobile devices
- Connecting mobile devices to Azure and using Microsoft Intune
- Configure networking, IP settings and network security
- Configure data access and protection
- Remote connections and access
- System and file recovery and updates
Cisco 100-105: ICND1 Interconnecting Cisco Network Devices Part 1
- Networking 101; including the fundamentals and mechanics of networking
- Switching and Layer 2 Technologies
- Cisco IOS Software & CLI Operation
- IP – Internet Protocol v4/v6
- Routers & Routing Protocols
- Securing the Network
- WAN Technologies
- Mastering the CLI
- Preparing for the official 100-105 exam