Emotional Intelligence

Hemsley Fraser
Course summary
Professional Training
6 hours
900 GBP excl. VAT
Full time
Professional Training
Course Dates
Online courses
900 GBP

Online courses
900 GBP

Emotional Intelligence

Emotional Intelligence

This course will help you to really understand what emotional intelligence (EQ) is and why it is such an important skill in the workplace. You will explore the four pillars of EQ and some of the key skills that support them; including recognising and managing your own emotions, changing your instinctive response to an event, demonstrating empathy and building rapport through effective verbal and non-verbal communication.

Suitability - Who should attend?

This session is suitable for anyone who would like to develop their understanding of emotional intelligence (EQ) to help manage emotions, increase self-awareness and build stronger relationships.

Training Course Content

By the end of this course you will be able to:

  • State the meaning and origin of Emotional Intelligence
  • Evaluate the values and beliefs that trigger an emotional response
  • Apply techniques to positively manage emotional responses
  • Draw on personal motivations to improve your drive and commitment
  • Identify and challenge your self-limiting beliefs
  • Interpret other peoples‘ emotions
  • Use communication skills to demonstrate empathy
  • Identify the different social styles and the impact they have on relationship building


The cost of this course is £800 + VAT per participant

Provider: Hemsley Fraser

Hemsley Fraser – Be Ready For Tomorrow

Hemsley Fraser create, deliver and execute learning experiences to drive higher levels of engagement. From our roots as a UK training company, we’ve empowered talent for three decades, evolving our business into a global, award-winning provider. Experts in our field,...

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Contact information for Hemsley Fraser

Hemsley Fraser

74-94 Fore Street, Saltash
PL12 6JW Plymouth

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