Problem Solving and Decision Making

HOT Engineering
Course summary
5 days
2,990 EUR excl. VAT
Next available date: 25/03/2019 - Vienna
Open / Scheduled

Problem Solving and Decision Making

Problem Solving and Decision MakingProblem Solving and Decision Making - 5 Day Training Course

This five-day practical training programme refreshes and develops your ability to resolve problems and to make decisions, especially in a team or group setting. It has many individual and team activities and participants regularly comment that the teaching methods are more enjoyable than they would have expected of a training program.

Participants will gain confidence through the following training methodologies:

  • Giving you clear explanation of and experience in a range of techniques to identify the underlying causes of problems
  • Progress from single cause to multiple causes of problems
  • Making even highly emotional decisions manageable and justifiable
  • Getting you involved in individual and group activities

Suitability - Who should attend?

This training course is aimed at professionals who are:

  • In need of refining and developing your individual and / or team problem solving skills
  • Faced with difficult decisions to make
  • Wanting high ownership of and commitment to decisions
  • Someone who enjoys learning through activity

Outcome / Qualification etc.

By the end of the program you will feel confident to:

  • Use a range of techniques to define and resolve simple and complex problems
  • Identify how best to use your team in problem solving situations
  • Run decision making meetings for your team so as to get their early commitment and energy behind the decision

Training Course Content

This Problem Solving and Decision Making training course is designed to cover the following key aspects and practical tools:

  • Understanding the problem solving cycle
  • My team & problem solving
  • Why we need to resolve problems
  • The need to address underlying causes
  • Ways of finding underlying causes
    - Stair stepping / 5 whys
    - Fish Bone Analysis / Ishikawa
    - Cause analysis
    - Using the 80 / 20 rule
  • Dealing with people issues
    - Using force field analysis
    - Persuading & influencing people
    - Diagnosing readiness to change
    - Developing strategies
  • Determining solutions
    - Types of solutions
    - Creating options
    - Creative thinking techniques
  • Decision making
    - Majority approach
    - Achieving consensus
    - High ownership decision making
    - Using decision trees
    - Risk analysis and integration of preventive and contingent actions
    - Managing the behaviours of the group


The course fee includes tuition, course material, refreshments and lunch per session day and a 100 EURO non-refundable registration fee. Course fees do NOT include accommodation or living costs. Applicable taxes will be added.

The course is held at a top quality hotel with excellent meeting facilities.

Provider: HOT Engineering

HOTEngineering - Oil & Gas Courses, Reservoir Solutions & Quality Assurance

HOT – World Class Training for Oil & Gas Professionals

HOT is a leading oil and gas training provider and E&P consulting company. We come together as a multidisciplinary team, combining 33 years of training and consulting experience to deliver state of the art public courses, bespoke in-house courses, long-term...

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Contact information for HOT Engineering

HOT Engineering

Parkstrasse 6
A-8700 Leoben

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