User Experience Lab

Hyper Island
Course summary
3 days
1,950 - 2,176 GBP excl. VAT
Open / Scheduled
Next available date: 20/11/2019 - Stockholm
Course Dates
20/11/2019   (English)
2,059 GBP
15/04/2020   (English)
2,176 GBP
12/02/2020   (English)
1,950 GBP
01/07/2020   (English)
1,950 GBP
Hyper Island

Course description

User Experience Lab

This three-day course will transform how you design and implement user journeys while giving you an overview of how to evaluate user quality.

Learn how to design impactful user journeys

Explore the mechanics of designing impactful user journeys over three intensive days. You’ll build your knowledge as you work through a real business challenge. Regardless of if you’re a digital expert or new to design, our experienced team will support you at every level.

Course Goals

By the time you finish this course, you should have acquired knowledge, skills and competence that you’ll be able to use right away in your work or add to your resume.


You should be able to see the bigger picture when it comes to the importance of user experience. You should also be familiar with the fundaments of Design Thinking and how to protoype and test a solution.


You should be equipped to explore human-centred design thinking and customer journey mapping to generate useful insights. You should be able to identify good and poor user experiences from studying existing consumer journeys. Also, you will learn ways to properly initiate idea generation, selection and development. You should understand the difference between ‘friction’ and ‘opportunity’ when it comes to user experience.


You should be able to describe how UX thinking provides business benefits, as well as discuss the impact of UX thinking on marketing and advertising. You should be able to confidently discuss opportunities for the implementation and application of what you learn – including how to engage colleagues and presenting an idea back to a client.

About provider

Hyper Island

Hyper Island

Hyper Island is more than a global learning provider. It’s also a rich community of students, former students (alumni), external collaborators and lifelong learning experts. We all come together to create positive change – that is beneficial not just to...

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Contact info

Hyper Island

Impact Hub, York Way, Kings Cross
N1 9AB London

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G Galikovafb
The most valuable was the teamwork and the real brief we got. The reason is, that I realized the complecity of UX and I had to deliver the outcomes in limited time.
J Liljedahl
Course was good, but perhaps I had too much experience in some areas. I also would have wanted a more structured method to follow. Eg. first an example, then a minitask using that, too get warm, to get understanding and then after that we could have been let loose with a "real task". Now i felt a bit lost and confused.
M Gafvert
It was an overall good experience and three inspirational days. But, since it was only three days I had valued more concentrated focus on the actual topic - UX. I would appreciated more theory, information and digging down in UX-related topics even more. I thought the assignment and brief from the client was a little bit of topic and wide in int...
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