Course summary
35 GBP excl. VAT
Online courses

Course description

Art of Being Assertive

Many of us find it difficult to say no. This often results in us being weighed down with extra work and ultimately feeling under pressure and undervalued. This introductory session would benefit anyone who finds it difficult to be assertive in situations or has to deal with people who are either too passive or aggressive.

Course objectives:

  • Describe and demonstrate the techniques used to effectively handle aggressive and submissive behaviours
  • Identify the key points of the assertiveness definition, using the slides
  • Correctly explain the 3 steps to assertive behaviour

Why choose The Institution of Engineering and Technology - IET

Over 50 e-learning and e-classes available for individuals and businesses

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  • IET Member Price: £30 + VAT
  • Non Member Price: £35 + VAT

About provider

The Institution of Engineering and Technology -IET

The Institution of Engineering and Technology

The IET provides world-class training for engineers at all career stages.  From soft skills and professional development courses to technical subjects across multiple industry areas, we have the course that you need. At this unprecedented time, distance and e-learning has...

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