Course description
Conflict Resolution Training
This online Conflict Resolution Training course is designed for the use of all levels of employees. This course provides the user with effective techniques and strategies to handle conflict in the workplace.
The CPD Accredited course can be completed in just 30 minutes and provides the user with a printable certificate upon completion of the end-of-training test. This training course will help your organisation towards compliance with current legislation.
This course is available in 34 Languages.
Outcome / Qualification etc.
Conflict Resolution Training Certificate
This Conflict Resolution Training course concludes with a 20 question multiple choice test with a printable certificate. Your certificate will include; any approvals or accreditations the course has, your name, your mark, the date you received the certificate and the date of expiry.
Learning Outcomes
- Learn more about different types of conflict
- Understand what do in situations of serious conflict
- Learn more about how you can help to prevent conflict
Training Course Content
This training course is broken down into 3 sections
Section 1: Introduction to Conflict
This section will cover what conflict is and the different kinds of conflict, as well as some techniques to prevent conflict arising.
Section 2: Tips & Techniques
This section will cover key skills/techniques that can resolve conflict and aim to have all those involved happy with the outcome.
Section 3: Handling Serious Conflict
This final section will provide some suggestions for an organisation's Conflict Resolution Strategy and a 6 step approach for more serious workplace conflicts.
Why choose iHASCO
Over 10.5 million training sessions delivered
96% said we helped them work towards compliance with legislation
We've helped over 10,000 organisations to date
Expenses
Multi-year, user-based plans
Access to eLearning courses based on a price per user. This means you pay a single fee per year with no need to top up credits! Not only do these multi-year plans fix your costs, but they also offer a number of extra benefits for free, including; iHASCO PLUS (includes branding, document & policy storage/sharing, and Single Sign-On), access to our library of short-format courses, and you'll receive additional discounts when you choose a multi-year plan.
3 year, user-based plan
- Access to 5 courses for 5 users: £97.20 Per User, Per Year
- Access to 10 courses for 100 staff: £31.68 Per User, Per Year
- Access to all courses for 500 staff: £21.80 Per User, Per Year
Single use (60 days access)
1 user/course: £20 (Refundable if you upgrade later)
About provider
iHASCO
iHASCO are a market-leading provider of high-quality Health & Safety, HR, Business Compliance & Soft Skills eLearning with a keen focus on creativity, quality, and most of all, simplicity. We are committed to you and your organisation's training journey. With our...
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Contact info
iHASCO
Reviews
Average rating 4.9
Based on 8 reviews.
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