Conflict Resolution Training

Course summary
0.5 hours
20 GBP excl. VAT
Online courses
Next available date: Start anytime - Online courses
Professional Training

Course description

Conflict Resolution Training

This online Conflict Resolution Training course is designed for the use of all levels of employees. This course provides the user with effective techniques and strategies to handle conflict in the workplace.

The CPD Accredited course can be completed in just 30 minutes and provides the user with a printable certificate upon completion of the end-of-training test. This training course will help your organisation towards compliance with current legislation.

This course is available in 34 Languages.

Outcome / Qualification etc.

Conflict Resolution Training Certificate

This Conflict Resolution Training course concludes with a 20 question multiple choice test with a printable certificate. Your certificate will include; any approvals or accreditations the course has, your name, your mark, the date you received the certificate and the date of expiry.

Learning Outcomes

  • Learn more about different types of conflict
  • Understand what do in situations of serious conflict
  • Learn more about how you can help to prevent conflict

Training Course Content

This training course is broken down into 3 sections

Section 1: Introduction to Conflict

This section will cover what conflict is and the different kinds of conflict, as well as some techniques to prevent conflict arising.

Section 2: Tips & Techniques

This section will cover key skills/techniques that can resolve conflict and aim to have all those involved happy with the outcome.

Section 3: Handling Serious Conflict

This final section will provide some suggestions for an organisation's Conflict Resolution Strategy and a 6 step approach for more serious workplace conflicts.

Why choose iHASCO

Over 8 million training sessions delivered

96% said we helped them work towards compliance with legislation

We've helped over 10,000 organisations to date


Multiple use

We prefer to build packages to precisely fit your needs, where pricing starts at as little as £4 pp, but you can get started with one of the off the shelf solutions below and add extra courses and sessions at a later date.

1 course/5 certificates: £100 PA

5 courses/100 certificates: £900 PA

10 courses/500 certificates: £2,100 PA

Single use (60 days access)

1 user/course: £20 (Refundable if you upgrade later)

About provider


iHASCO are a market-leading provider of high-quality Health & Safety, HR, Business Compliance & Soft Skills eLearning with a keen focus on creativity, quality, and most of all, simplicity. We are committed to you and your organisation's training journey. With our...

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Contact info


Unit 2 Bracknell Beeches
Old Bracknell Lane West
RG12 7BW Bracknell

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Average rating 4.9

Based on 8 reviews.

Excellent advice, solutions. Easy to remember.
I found this course really useful. Some of the techniques I knew about and have used previously, but a reminder is always good. Some of the techniques were new to me and it was good to learn and take on board new ideas. I found the presenter clear and concise, which I appreciated. I am undergoing a church leadership course at the moment and this...
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