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This online Conflict Resolution Training course is designed for the use of all levels of employees. This course provides the user with effective techniques and strategies to handle conflict in the workplace.
The CPD Accredited course can be completed in just 30 minutes and provides the user with a printable certificate upon completion of the end-of-training test. This training course will help your organisation towards compliance with current legislation.
This course is available in 34 Languages.
This Conflict Resolution Training course concludes with a 20 question multiple choice test with a printable certificate. Your certificate will include; any approvals or accreditations the course has, your name, your mark, the date you received the certificate and the date of expiry.
Learning Outcomes
This training course is broken down into 3 sections
This section will cover what conflict is and the different kinds of conflict, as well as some techniques to prevent conflict arising.
This section will cover key skills/techniques that can resolve conflict and aim to have all those involved happy with the outcome.
This final section will provide some suggestions for an organisation's Conflict Resolution Strategy and a 6 step approach for more serious workplace conflicts.
Over 10.5 million training sessions delivered
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Access to eLearning courses based on a price per user. This means you pay a single fee per year with no need to top up credits! Not only do these multi-year plans fix your costs, but they also offer a number of extra benefits for free, including; iHASCO PLUS (includes branding, document & policy storage/sharing, and Single Sign-On), access to our library of short-format courses, and you'll receive additional discounts when you choose a multi-year plan.
1 user/course: £20 (Refundable if you upgrade later)
iHASCO are a market-leading provider of high-quality Health & Safety, HR, Business Compliance & Soft Skills eLearning with a keen focus on creativity, quality, and most of all, simplicity. We are committed to you and your organisation's training journey. With our...
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