HOME
 

Mastering the Art of Effective Communication

IIR Management Development
Course summary
2 days
995 GBP excl. VAT
London
Professional Training

Course description

Mastering the Art of Effective Communication

During the intensive and highly interactive two days you will learn:

  • How attitude and behaviour can dramatically influence you and others
  • The best way to prepare yourself for successful communication
  • How to utilise your visual, vocal and verbal assets
  • Sophisticated active listening and questioning techniques
  • How to tailor your communication style when dealing with different types of people
  • The keys to communicating constructive criticism successfully
  • How to assert yourself effectively and appropriately in a conflict situation

Training Course Content

Through Q&As, exercises and practical sessions you will have:

An increased self-awareness through critical self-analysis; An insight into your preferred communication style in all scenarios; Active listening skills to enhance rapport; A number of questioning techniques from a comprehensive tool box; An understanding of how to read and react to the communication styles of those around you; The ability to give negative feedback positively; The skills to handle conflict with confidence

About provider

IIR Management Development

IIR Management development is one of the world’s leading providers of public and customised in-house career development training courses. Our programmes are developed to aid our clients in empowering their staff with the skills, knowledge and strategies to reach their...


Read more and show all courses with this provider

Request info

Fill out your details to find out more about Mastering the Art of Effective Communication.

  Contact the provider

  Get more information

  Register your interest

Country *

Contact info

IIR Management Development

30-32 Mortimer St
W1W 7RE London

Request information

Find out more about this Mastering the Art of Effective Communication course - simply fill out your details:

Find a course for you!

  Read the course
 summary on this page

 Fill in your details and Request information

 Receive all the info you need

Find more courses here