Mastering the Art of Effective Communication

IIR Management Development
Course summary
2 days
995 GBP excl. VAT
Professional Training

Course description

Mastering the Art of Effective Communication

During the intensive and highly interactive two days you will learn:

  • How attitude and behaviour can dramatically influence you and others
  • The best way to prepare yourself for successful communication
  • How to utilise your visual, vocal and verbal assets
  • Sophisticated active listening and questioning techniques
  • How to tailor your communication style when dealing with different types of people
  • The keys to communicating constructive criticism successfully
  • How to assert yourself effectively and appropriately in a conflict situation

Training Course Content

Through Q&As, exercises and practical sessions you will have:

An increased self-awareness through critical self-analysis; An insight into your preferred communication style in all scenarios; Active listening skills to enhance rapport; A number of questioning techniques from a comprehensive tool box; An understanding of how to read and react to the communication styles of those around you; The ability to give negative feedback positively; The skills to handle conflict with confidence

About provider

IIR Management Development

IIR Management development is one of the world’s leading providers of public and customised in-house career development training courses. Our programmes are developed to aid our clients in empowering their staff with the skills, knowledge and strategies to reach their...

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Contact info

IIR Management Development

30-32 Mortimer St
W1W 7RE London

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