Certificate in Administrative Management

Informa Middle East
Course summary
Length: 4 days
Language: Arabic
Location: Dubai
Next available date: 17/12/2017 - Dubai

Course Description

This course provides working knowledge of the newer types of process flows, the technology emerging to implement those flows and integration and assessment techniques needed for enterprise scale projects. Techniques of process management have emerged over the last 20 years that have practical and established implementation approaches. Examples of e-flow, integration, process mining and analytic modeling tools are provided through demonstration. This course includes extensive exercises that you can use as reference for advanced techniques. You should have some basic working knowledge of process mapping.

Suitability - Who should attend?

Anyone who is responsible for how an organisation gets things done will benefit from attending this course. Some job titles include: Business modelling and enterprise architecture Transformation and change management The process enterprise and performance measurement Enterprise process management and waste minimisation Technology support and capability as enablers to BPM

Outcome / Qualification etc.

1. Understand the latest business process management approaches and how these are relevant to the modern enterprise 2. Appreciate the importance of evolutionary enterprise organisation and supporting management structures 3. Review the importance of fact-based performance management through metrics applied within Business Process Management (BPM) tool environments 4. Expose yourself to the next step beyond continuous improvement: sustainable process transformation 5. Instill a supporting change management culture using BPM methodologies 6. Familiarise yourself with the types and variety of evolving technology tools to manage your organisation’s processes

Training Course Content

Business Modelling And Enterprise Architecture Transformation And Change Management The Process Enterprise And Performance Measurement Enterprise Process Management And Waste Minimisation Technology Support And Capability


The cost of this course is $4995 per delegate, which covers tuition, lunch and refreshments during the day.

Provider: Informa Middle East

Informa Middle East - Professional development courses & conferences across the Middle East

Informa Middle East offers a broad selection of open courses and in house training programmes, covering the key professional areas: Finance and Investment, IT and telecommunications, HR, Business Administration, Health & Safety and Marketing. Informa Middle East is part of...

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Contact information for Informa Middle East

Informa Middle East

Level 20 in the World Trade Centre Tower,
PO Box 9428

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Reviews by course attendees

” Maha Al Balooshi   |   12/06/2015
This course will help me a lot to work smart, improve the quality of my work, save time and I will share my experience with my colleagues.” Maha Al Balooshi
Myra Hapatinga   |   12/06/2015
Mark has the expertise of the subject, he demonstrated and delivered the subject well. I am confident I will apply all my experience and knowledge gained from the course
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