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Certificate in Crisis Management & Communications

Informa Middle East
Course summary
4 days
4,995 USD excl. VAT
English
Open / Scheduled
Next available date: Enquire for start date information - Worldwide
Course Dates
London
Enquire for start date information  (English)
4,995 USD
Worldwide
Enquire for start date information  (English)
4,995 USD

Course Description

This course focuses on preventing and/or minimising reputational damage caused from a crisis by providing you with a complete understanding of the levels of crises, the potential damage to the organisation, how to develop a crisis communication action plan, with all the templates provided.

You will have the opportunity to participate in a number of workshops; view DVDs, review case studies and start completing your crisis communication action plan for your organisation.

Outcome / Qualification etc.

  • Increase your knowledge and develop your skills to anticipate, prepare, analyse, manage and respond to a crisis
  • Develop a crisis communication plan, with appropriate messaging for the relevant time during the crisis
  • Determine the requirements of, and set up a crisis communication nerve centre
  • Identify a crisis team and determine their roles and responsibilities
  • Identify stakeholders and establish a matrix
  • Be able to review post-crises communication and determine an effective way forward
  • Benefits

  • Increase your knowledge and develop your skills to anticipate, prepare, analyse, manage and respond to a crisis
  • Develop a crisis communication plan, with appropriate messaging for the relevant time during the crisis
  • Determine the requirements of, and set up a crisis communication nerve centre
  • Identify a crisis team and determine their roles and responsibilities
  • Identify stakeholders and establish a matrix
  • Be able to review post-crises communication and determine an effective way forward
  • whoshouldattend

    • This course is aimed at all industries and is a MUST-ATTEND for all in communications – Corporate communication directors, communication managers and all communication team members
    • It would also be beneficial for the Human Resource Managers and Directors to attend this programme to understand what is addressed during a crisis and the role that HR is required to play by providing relevant and immediate information on employees that may be affected
    • Crises sometimes affect the premises, or the various locations that an organisation is situated in. For this reason it is beneficial for the key members of the security team to attend the course to understand the type of information required for communication – Heads and Managers of security teams.

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    Provider: Informa Middle East

    Informa Middle East

    Informa Middle East offers a broad selection of open courses and in house training programmes, covering the key professional areas: Finance and Investment, IT and telecommunications, HR, Business Administration, Health & Safety and Marketing. Informa Middle East is part of...


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    Contact information for Informa Middle East

    Informa Middle East

    Level 20 in the World Trade Centre Tower,
    PO Box 9428
    Dubai

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    Expenses

    The cost of this Informa training course is USD 4995 per delegate, inclusive of lunch and refreshments.Valuable Savings Early bird discounts are available for all of Informa's courses, and special offers are applicable on select courses throughout the year. In-Company Training Save up to 40% – If you have 6 or more people interested in attending, Informa can provide you with a customised training solution that meets the learning and development needs of your team and business. This training programme can be delivered as in-house training for your staff, anywhere in the region.
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