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Certificate in KPI Selection & Management for HR Professionals

Informa Middle East
Course summary
3 days
4,195 USD excl. VAT
English
Open / Scheduled
Next available date: 14/04/2020 09:00 - Dubai
Course Dates
Dubai
14/04/2020 09:00  (English)
4,195 USD
11/08/2020 09:00  (English)
4,195 USD
17/11/2020 09:00  (English)
4,195 USD

Course Description

One of the biggest challenges HR faces in the region is showing how they deliver what the business needs. Defining and measuring SMART performance objectives and KPIs that are output or delivery-focused are essential to ensure the success of what HR delivers. When implemented correctly and linked back to the business strategy, this will also help create a performance culture to drive business success. Defining and managing objectives and KPIs is often difficult for managers, and in particular HR, where measuring the impact of HR services and initiatives is challenging, as they are mostly related to people. In the past, HR has not been particularly strong on measuring how they contribute to business success, but as people they are seen as one of the main means of competitive advantage in business. Today with the advancements within HR\People Analytics, HR departments are increasingly expected to measure HR operational performance, project implementation and employment measures.

This course will cover how to define output-focused HR objectives and KPIs and show how to link these back to corporate objectives. You will explore how to use KPIs to manage what HR delivers and ensure that it is in line with business needs. You will also learn how to create a performance culture using well established tools such as the Balanced Scorecard, Visual Management and Management by Objectives.

Suitability - Who should attend?

The course is specifically designed for HR professionals at all levels from Director through to Manager and HR practitioners, depending on your involvement with KPIs.

Outcome / Qualification etc.

  • How to develop or enhance a performance culture, by applying corporate-wide objectives and KPIs, visual management and the potential use of incentives linked to added value
  • Understand the critical role of measuring and managing performance across the business
  • Define objectives and KPIs that will ensure the delivery of HR initiatives and service levels, while delivering what the business needs
  • Appreciate the power of the Balanced Scorecard and other performance models and how to use them in your business
  • Develop, through practical exercises, objectives and KPIs that are output and delivery focused

Expenses

The cost of this Informa training course is USD 4195 per delegate, inclusive of lunch and refreshments.Valuable Savings Early bird discounts are available for all of Informa's courses, and special offers are applicable on select courses throughout the year. In-Company Training Save up to 40% – If you have 6 or more people interested in attending, Informa can provide you with a customised training solution that meets the learning and development needs of your team and business. This training programme can be delivered as in-house training for your staff, anywhere in the region.

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Provider: Informa Middle East

Informa Middle East

Informa Middle East offers a broad selection of open courses and in house training programmes, covering the key professional areas: Finance and Investment, IT and telecommunications, HR, Business Administration, Health & Safety and Marketing. Informa Middle East is part of...


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Contact information for Informa Middle East

Informa Middle East

Level 20 in the World Trade Centre Tower,
PO Box 9428
Dubai

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