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Certificate in Operations Management

Informa Middle East
Course summary
5 days
5,495 USD excl. VAT
English
Open / Scheduled
Next available date: 08/12/2019 09:00 - Dubai
Course Dates
Dubai
08/12/2019 09:00  (English)
5,495 USD
London
Enquire for start date information  (English)
5,495 USD
Worldwide
Enquire for start date information  (English)
5,495 USD

Course Description

If you are a factory or operations manager, getting a certificate in operations management may help build your career and get you better opportunities. What is operations management training and what makes it essential in the field?

Operations management is an area of business concerned with the production of goods and services. Operation managers have the responsibility of ensuring that business operations are efficient and effective, meeting customer requirements while using as little resources as possible in the process. It is concerned with managing the process that converts inputs (in the forms of materials, labour and energy) into outputs (in the form of goods and services).

Outcome / Qualification etc.

  • Explain the purpose of operations management and how to align operations management strategies with the organisation's strategy (Operational Excellence)
  • Outline the approach for aligning the operation to meet the needs and expectations of the customer, both internal and external (Service Excellence)
  • Demonstrate an ability to use a number of tools and techniques to improve the performance of key business processes (Process Excellence)
  • Describe a number of approaches to improve the effectiveness of the human resource (Performance Excellence)
  • Outline alternative organisational structures to deliver improved customer service while delivering greater efficiencies (Organisational Excellence)

Benefits

  • Explain the purpose of operations management and how to align operations management strategies with the organisation's strategy (Operational Excellence)
  • Outline the approach for aligning the operation to meet the needs and expectations of the customer, both internal and external (Service Excellence)
  • Demonstrate an ability to use a number of tools and techniques to improve the performance of key business processes (Process Excellence)
  • Describe a number of approaches to improve the effectiveness of the human resource (Performance Excellence)
  • Outline alternative organisational structures to deliver improved customer service while delivering greater efficiencies (Organisational Excellence)

whoshouldattend

This course is not only for Operations Managers or Factory Managers who run operations; all managers in all sectors run some form of operation. For example:

  • Managers in Finance Departments responsible for invoice processing and other financial transactions
  • HR Managers involved in the recruitment process and if applicable, for the management of processes
  • This operationsmanagement course is also designed for senior managers, middle managers, first line managers and supervisors in all sectors of the economy

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Provider: Informa Middle East

Informa Middle East

Informa Middle East offers a broad selection of open courses and in house training programmes, covering the key professional areas: Finance and Investment, IT and telecommunications, HR, Business Administration, Health & Safety and Marketing. Informa Middle East is part of...


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Contact information for Informa Middle East

Informa Middle East

Level 20 in the World Trade Centre Tower,
PO Box 9428
Dubai

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Expenses

The cost of this Informa training course is USD 5495 per delegate, inclusive of lunch and refreshments.Valuable Savings Early bird discounts are available for all of Informa's courses, and special offers are applicable on select courses throughout the year. In-Company Training Save up to 40% – If you have 6 or more people interested in attending, Informa can provide you with a customised training solution that meets the learning and development needs of your team and business. This training programme can be delivered as in-house training for your staff, anywhere in the region.
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