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Market Research, Evaluation and Analysis

Informa Middle East
Course summary
4 days
5,195 USD excl. VAT
English
Dubai
Next available date: 09/11/2020 09:00 - Dubai
Professional Training

Course Description

This course covers the basics of market research and introduces a number of advanced techniques to gain real and in-depth insight to help make better business decisions.

Explaining how to write a good brief and choose the best agency, it doesn’t stop there; it helps you see how observations from research get crafted into insights and how this can then be measured simply via NPS along a customer experience map. The course is very practical, and rich in case studies and real-life examples that should serve as inspiration for you to go back to your day job complete with new skills, reference templates and inspirational stories to drive your business forward.

Suitability - Who should attend?

Today, the understanding of Market Research applies across all categories (Service and Product – category and country agnostic) and across a diverse range of job titles, not just limited to the learning for Marketing Professionals.

This Intermediate to Advanced level course is well-suited for those with over three years of professional experience and will benefit:

  • Market Research Professionals such as Associates, Managers and Senior Managers
  • Sales Professionals
  • Managers responsible for Consumer Insights, Brand Insights, Customer Experience (CX), Customer Insights, Market Intelligence and Competitive Intelligence
  • Business Leaders such as Entrepreneurs, Business Analysts and Business Development Managers, Business Modelling Managers and Statisticians
  • Agency Account Managers and Account Planners

Outcome / Qualification etc.


  • Understand and meet your business needs by using advanced and new research methods such as Behavioural Economics, Heuristics, Emotional Resonance, Influencer Research, Semiotics and Design Thinking
  • Illustrate the difference between Qualitative and Quantitative Research, the pros and cons, and how they should work together – not in isolation
  • Build your Research and insight around the core business motivators – the customer experience and purchase funnel
  • Construct a great Market Research Brief/Insight Brief
  • Craft meaningful springboard insights derived from your research observations and measure the success of any programme against the Net Promoter Score (NPS) at any stage of the customer experience
  • Apply your learning to create an agency selection criterion to meet your brief and choose the best partner
  • Expenses

    The cost of this Informa training course is USD 5195 per delegate, inclusive of lunch and refreshments.

    Valuable Savings
    Early bird discounts are available for all of Informa's courses, and special offers are applicable on select courses throughout the year.

    In-Company Training
    Save up to 40% – If you have 6 or more people interested in attending, Informa can provide you with a customised training solution that meets the learning and development needs of your team and business.
    This training programme can be delivered as in-house training for your staff, anywhere in the region.

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    Provider: Informa Middle East

    Informa Middle East

    Informa Middle East offers a broad selection of open courses and in house training programmes, covering the key professional areas: Finance and Investment, IT and telecommunications, HR, Business Administration, Health & Safety and Marketing. Informa Middle East is part of...


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    Contact information for Informa Middle East

    Informa Middle East

    Level 20 in the World Trade Centre Tower,
    PO Box 9428
    Dubai

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