Master Quality Manager (MQM)™

Informa Middle East
Course summary
3 days
4,195 USD excl. VAT
Professional Training
Next available date: 16/06/2020 09:00 - Dubai
Course Dates
16/06/2020 09:00  (English)
4,195 USD
13/12/2020 09:00  (English)
4,195 USD

Course Description

If you have spent some time working in industry, commerce or a government department, you will be aware of how quickly management fashions can come and go and, no doubt, you may have become a little cynical about the whole process of change. So, maybe, when you first heard about Quality Management or Business Excellence, or maybe Six Sigma or Lean Operations, you may have thought, ’’this is not worth my time’’, and moved on to something more pressing.

If that was the case, then there is mounting evidence to suggest that you might have been a little premature. Most major companies across the globe now realise that Quality, in all its manifestations, is necessary to compete at every level in an increasingly competitive market place.

A Quality Management programme has the potential to deliver huge improvements to the efficiency and effectiveness of your organisation and it will continue to do so in the future but, to achieve this, you must look at it as a strategic initiative and not as a short-term fix.

The aim of this programme is to provide you with the knowledge, skills and confidence to design, develop, implement, lead and become an advocate of Quality Management strategies within your organisation. To achieve this, we aim to provide you with a grounding in the theory of Quality Management and, by exposing you to real business case studies, an introduction to the concepts, tools and techniques of Quality Management.

Suitability - Who should attend?

This advanced executive programme is designed toexplore the world of Quality Management and isdesigned for experienced managers in all sectors of theeconomy who wish to extend their competencies byincorporating the principles and practices of QualityManagement into their roles. This will include:

  • Quality Directors and Senior Quality Managers
  • Directors and Senior Managers responsible for other Operations and Functional Support departments
  • Lawyers, CPAs and Engineers
  • Professional Consultants

Outcome / Qualification etc.

  • Demonstrate an ability to communicate using Quality Management concepts and terminology
  • Outline the key principles of Quality Management, including the principles of Lean Thinking, Six Sigma, 5S, ISO 9001 and Excellence Awards based on the EFQM Model
  • Outline a Quality Management implementation strategy and relate Quality Management concepts to an overall business strategy
  • Deploy a range of Quality Management tools and techniques, including Statistical Process Control, Process Mapping, Pareto Analysis, Cause and Effect diagrams and A3 planning charts
  • Describe the organisational cultural factors that are necessary for a successful Quality Management strategy


The cost of this Informa training course is USD 4195 per delegate, inclusive of lunch and refreshments.Valuable Savings Early bird discounts are available for all of Informa's courses, and special offers are applicable on select courses throughout the year. In-Company Training Save up to 40% – If you have 6 or more people interested in attending, Informa can provide you with a customised training solution that meets the learning and development needs of your team and business. This training programme can be delivered as in-house training for your staff, anywhere in the region.

Get Inspired! Watch the Video


Provider: Informa Middle East

Informa Middle East

Informa Middle East offers a broad selection of open courses and in house training programmes, covering the key professional areas: Finance and Investment, IT and telecommunications, HR, Business Administration, Health & Safety and Marketing. Informa Middle East is part of...

Read more and show all courses with this provider

Request information - obligation free

Fill out your details to find out more about Master Quality Manager (MQM)™.

  Contact the provider

  Get more information

  Register your interest

Contact information for Informa Middle East

Informa Middle East

Level 20 in the World Trade Centre Tower,
PO Box 9428

 Show phone number

Request information

Find out more about this Master Quality Manager (MQM)™ course - simply fill out your details:

U.K. L&D Report: 2018 - Benchmark Your Workplace Learning Strategy

Are you curious about the L&D strategies of some of the U.K.'s top companies?

Find out what they're up to in findcourses.co.uk's second annual U.K. L&D Report!


Learn more

Find a course for you!

  Read the course
 summary on this page

 Fill in your details and Request information

 Receive all the info you need

Find more courses here