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Optimising Supplier Performance & Relationships

Informa Middle East
Course summary
4 days
4,995 USD excl. VAT
English
Open / Scheduled
Next available date: Enquire for start date information - Worldwide
Course Dates
London
Enquire for start date information  (English)
4,995 USD
Worldwide
Enquire for start date information  (English)
4,995 USD

Course Description

As our reliance on external supply arrangements has increasedand the commercial environment has become more complex,effective supplier performance management has become criticalto the delivery of organisational objectives in both the public andprivate sectors. This course is designed to provide you with arange of practical tools and techniques for developing,implementing, managing and continually improving effectivesupplier performance management practices for yourorganisation. As you seek to drive further value from yourcommercial supply arrangements to achieve your owncompetitiveness and efficiency goals, this course will give youthe opportunity to learn about and share best practice, developan understanding of process and skills gaps that may exist andto put together an action-oriented development plan forimprovement. It covers both the tools and techniques that arerequired for effective supplier management and also exploresthe skills and competencies needed by individuals and teams tooptimise performance.

This action-oriented course will help you understand the driversand enablers of high performing supply arrangements, take youthrough a range of world-class approaches to the supplierrelationship lifecycle, and support you in developing your ownaction plans to implement them in your workplace.

Outcome / Qualification etc.

  • Assess your supplier performance processes and results against best practice, and develop action plans for improvement
  • Understand the supplier relationship lifecycle and how getting things right pre-contract award will maximise the potential for success post-contract award
  • Apply performance measurement techniques and overcome the challenges of implementation
  • Explore practical supplier performance and improvement tools and techniques and their suitability to works, goods and service contracts
  • Make a professional impact in your relationships with suppliers and key internal stakeholders
  • Understand the interpersonal dynamics involved in managing and motivating suppliers and adopt new approaches to influence improved performance
  • Deliver tangible benefits from improvements to the set up and management of your supply contracts

Benefits

  • Assess your supplier performance processes and results against best practice, and develop action plans for improvement
  • Understand the supplier relationship lifecycle and how getting things right pre-contract award will maximise the potential for success post-contract award
  • Apply performance measurement techniques and overcome the challenges of implementation
  • Explore practical supplier performance and improvement tools and techniques and their suitability to works, goods and service contracts
  • Make a professional impact in your relationships with suppliers and key internal stakeholders
  • Understand the interpersonal dynamics involved in managing and motivating suppliers and adopt new approaches to influence improved performance
  • Deliver tangible benefits from improvements to the set up and management of your supply contracts

whoshouldattend

This course is designed for those involved in developing,implementing, managing or improving supplier contracts,relationships and performance. This could include:

  • Those involved in sourcing and procurement who want further insight into contract management
  • Contract managers or supplier managers who are seeking to perfect their supplier performance results
  • Service users who are reliant on, and may have involvement in, the performance of suppliers and/or contracts
  • Line managers responsible for developing supplier performance processes and driving value for their organisation

The course would also be ideal for supplier personnel(internal sales/operations staff) responsible for deliveringgoods and/or services to customers, to learn more aboutwhat customers need.

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Provider: Informa Middle East

Informa Middle East

Informa Middle East offers a broad selection of open courses and in house training programmes, covering the key professional areas: Finance and Investment, IT and telecommunications, HR, Business Administration, Health & Safety and Marketing. Informa Middle East is part of...


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Contact information for Informa Middle East

Informa Middle East

Level 20 in the World Trade Centre Tower,
PO Box 9428
Dubai

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Expenses

The cost of this Informa training course is USD 4995 per delegate, inclusive of lunch and refreshments.Valuable Savings Early bird discounts are available for all of Informa's courses, and special offers are applicable on select courses throughout the year. In-Company Training Save up to 40% – If you have 6 or more people interested in attending, Informa can provide you with a customised training solution that meets the learning and development needs of your team and business. This training programme can be delivered as in-house training for your staff, anywhere in the region.
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