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Course participant reviews for Advanced Certificate for the Executive Assistant (ACEA™)

Average rating 4.7

Based on 544 reviews.

Jose
The ACEPA is a very good tool in improving the performance of an executive personal assistant professionally.
Janet
This is a great course, really worth doing. Content is detailed and well delivered, great group interaction with the opportunity to work with the skills you develop over the course of the week.
Danette
A knowledgeable presenter with industry experience as well. We were treated like professionals that can make a difference in the office environment. He has the skills to handle different personalities in the class with tact. Course material useful and the exercises forces you to open your mind to ideas from other people from different working ...
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Dipti
It was an excellent course and Richard Arnott was very good. He was precise and went in great detail to ensure everybody understood the course matter. I would definitely recommend everyone to use it. However, for most people it is not feasible to spend 4-5 days out of work, hence a suggestion if possible to shorten the course.
Judy
The course covered the fundamental function of the organisation. This has helped me a great deal in my work place.
Alta
I gained a lot of expertise and know-how from this training program presented by BMTG. Typical topics related to daily work situations.
Gloria
This was an excellent course. I will recommend this course to all PA's or Office Administrators. The way the course was run made me understand each topic and gave me better knowledge and understanding of all aspects of business.
Alyae
We need to focus on the Assistant's daily work rather than focusing on the Strategy of the company as we remain just an Assistant. Regards
Melanie
There was never a dull moment with Richard. He used up-to-date examples for us to understand the lessons clearly and quickly. Interaction with everyone was also good as he made sure that everyone is participating and can follow what we are tackling. Will definitely recommend this course to colleagues and friends.
Kim
The ACEA course held in New York City last week was utterly amazing. The course materials are right on par with the title! It's truly advanced material to encourage critical and strategic thinking in the new era we are entering where EAs are Business Partners, not just assistants! Thank you Richard!
Yemisi
one of the key things I learnt from the training is the smarter way to use the my organisation's resources to enable me deliver higher quality services. I also learnt that is important for me to understand the business strategy of my organisation and how to align my role with it so as to be able to contribute my quota the realization of its ...
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Semme
I was overall impressed by the facilitator, i learnt a lot from the training and it contributed a lot to my professional development. The method of training adopted by the facilitator was quite conducive to all the participants, case studies and the notes given quite informative. I have recommend the training to other PAs in Botswana...
Geraldine
Excellent course covering many different subjects relevant to a EA/PA role. I would recommend this course for any assistant new into the role or as a refresher for people who have been in the role for a long time. A really knowledgeable tutor who answered all queries and provided lots of examples as the course went along. Concise and clear inf...
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Elda
Very interesting training, covering all areas of possible involvement for an EPA. The trainer was able to capture the interest of the audience with theory applied to interactive sessions. I would suggest it as basic trainig for EPA and I'm willing to attend the advanced one maybe in a different contect to be able to confront myself with o...
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Nazifa
This was the best course I have attended for a long time. It gave me a lot of idees that I will implement at the office. Thank You Richard!
Samantha
Richard is an excellent trainer. I liked the team work a lot. Some items were not new to me, but Richard conveyed them in a very easy and understandable way.
Piera
Sedkeya
This was a great learning experience. Even after a long time of service, I have still learned a lot.
Candida
Fabulous course! Excellent materials and presentations. I can take what I learned and start applying it directly at my workplace. Richard provided great depth on the topics that were covered and was able to discuss off-topic areas as well. Richard knew exactly what he was talking about. His varied technical expertise was reflected in all areas o...
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Dipti
It was an amazing course and Richard was perfect and to the point. He ensured that all of us understood the course properly. His presentation was very good filled with amazing pictures and videos that helped us to further understand the matter. I highly recommend this course for all EPAs and especially doing with Richard.
Nailah
I recently spent 4 long days on the ACEPA course here in Dubai through Innoverto. I am a personal who becomes very bored easily when attending training sessions. I can honestly say that Richard is an exceptional influencing trainer. He is very motivating and engages in all aspects of the course. The training aloud me to understand all aspect al...
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Danette
A course for people who have been PA's for a while and understands the business. Strategic thinking and project management forms an increasingly bigger role in the PA's day to day job description and this course gives you the tools and provides you with the "ammunition" to really make your voice heard and adds substance and value to the busines...
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Faith
Excellent course. Covers all relevant topics. Would highly recommend it.
Norma
Thank you for a top quality course. I especially enjoyed the group exercises and case studies. The presentation on the last day was an excellent application opportunity, i.e. applying all you have learned in one presentation. The team work also afforded the opportunity to really get to understand one's DISC profile and that of others as you we...
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Maguy
This course has really empowered me to keep on working and learning again and again. The course really equipped me with so many skills, HR, Governance, Project Management, Risk management etc. This course illustrates that EPA's are the focal point of their organization and should be equipped with many skills.
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