Microsoft Outlook Introductory

Insight IT Training
Course summary
1 day
Next available date: You choose the date that best suits you. - United Kingdom
Last application: Request information or Contact us for a quote & discounts.
Corporate Training for Teams

Microsoft Outlook Introductory

With email playing such a large role in most working environments, effective use of Microsoft Outlook is a crucial way for professionals to improve their productivity on the job.

This Microsoft Outlook Introductory course is a private programme designed to equip your staff with the foundational skills necessary to use the Outlook software for effective email and task management. Delivered on-site or off-site depending on your company's needs, the training covers a range of basic Outlook operations including:

  • Creating and sending email messages
  • Replying to and forwarding emails to others
  • Using the calendar for appointments
  • Making reminders and tracking activities

The class is 100% hands-on and heavily focused on practical exercises that will help delegates develop proficiency and confidence in using the tools & features covered. Though the standard course has a set outline, organisations can choose to further customise the content in order to meet a specific need. Tailored "At Desk" sessions, which involve Insight trainers visiting individuals at their desks to see how they use the software, are also available.

Insight IT Training can arrange for the training to cover any version of the Microsoft Outlook software.

Suitability - Who should attend?

This course is suitable for first time and recent users of Microsoft Outlook who would like to develop their confidence in using the software's basic features.

No previous Outlook experience is required, but users are expected to have a basic understanding of computers (including the Windows operating system and basic mouse & keyboard skills).

Outcome / Qualification etc.

Each trainee will receive a Certificate of Attendance.

Training Course Content

Standard course content includes:

Create E-mails

  • Use Outlook to create, send, read, reply to and forward emails.

Create Folders

  • Create your own Outlook folders to store items. A folder can contain mail messages, calendar entries, contacts or any other Outlook item.

Create Contacts

  • Create a Contact to store information and details about an organisation or person that you correspond with.

Create a Group Contact

  • Create a Contact containing several other Contact email addresses so that you can email them all easily.

Sending Attachments

  • You can attach files and documents as part of your e-mail message

Set Message Options

  • Set advanced Message Options. For example, set an arrival date for the message, set an expiry date, request a read receipt, save the sent message in a folder other than Sent Items.

Using the Tasks folder

  • You can use the Tasks folder to help you organise your to-do list.

Working with Appointments & Meetings in Calendar

  • Use Outlook to set up times and dates when you are free or busy, making it easier for you to organise your meetings and appointments.

Setting an Appointment Reminder in Calendar

  • You can use Outlook to remind you of an important meeting that you may need to prepare for.

Levels of Study

Insight IT Training delivers standard Outlook courses at Introductory and Advanced level. These programmes can also be tailored - in content, format and duration - to meet your exact needs.


Our prices are all inclusive and the same for any;location in the UK. Prices options are available for training 1 or 2 people and a group of between 3 to 6 people.

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A family-run business established in 1998, Insight IT Training is a specialised provider of customised IT, Programming and Business Skills courses for companies across the UK. As an exclusive provider of private (in-company) solutions, Insight IT Training are dedicated to...

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Contact information for Insight IT Training

Insight IT Training

Heath Farm, Wythall
b47 6aj Birmingham Worcestershire

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Reviews by course attendees

Average rating 5

Based on 1 reviews

It was a fantastic course cutomized to each individual from which everyone can benefit from. Les A
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