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Recognising and Managing Conflict Situations

Kent Adult Education
Course summary
5 hours
35 GBP
Dartford
Professional Training

Course description

Recognising and Managing Conflict Situations: Being part of a conflict situation is emotional, difficult and stressful and sometimes it's hard to know the best way to act. This Recognising and Managing Conflict Situations course in Dartford will support anybody who potentially needs to manage difficult relationships and situations at home or work. There will be a specific look at behaviours and language used that sparks conflict and some recommended techniques that could help alleviate or manage these situations for a positive outcome. , , By the end of the day students should be able to:, 1) Recognise the situations when conflict could arise and what causes it, 3) Identify some techniques that can be employed to alleviate conflict situations, 4) Identify when it is appropriate to use these techniques and understand limitations within conflict situations, , This course is educational rather than therapeutic. General broad ideas will be shared and discussed amongst the group. There could be some sharing of personal experiences but it is not a replacement for personal therapy. , , Dartford Adult Education Centre is on the same site as Westgate Primary School in Summerhill Road.

Outcome / Qualification etc.

No Qualification

About provider

Kent Adult Education

Kent Adult Education

Kent Adult Education provides an extensive programme of courses aiming to meet the varied needs and interests of Kent communities. This summary sets out the ways in which Kent Adult Education will deliver learning opportunities to fulfil the purpose and...


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Contact info

Kent Adult Education

Unit A-B London Road Trading Estate
ME10 1SX Sittingbourne

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