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Advanced Administrative Skills for Personal Assistants

London Business Training & Consulting
Course summary
10 days
4,975 GBP excl. VAT
Open / Scheduled
Next available date: 06/07/2020 - London
Course Dates
London
06/07/2020  
4,975 GBP
02/11/2020  
4,975 GBP

Course description

Advanced Administrative Skills for Personal Assistants

Upon completion of this course, you will be able to understand:

  • Organisation as one of the fundamental functions of management.
  • The functions, nature and scope of office activities.
  • How to use forms to assist in the fundamental functions of receiving, recording, arranging and giving information in the office.
  • The management of the vast bulk of correspondence and other documents which are created, received and stored in any business office.
  • How to control the large variety of stationery and other articles related to the day-to-day work of a modern office.
  • Communication as one of the fundamental functions of an office, and a process essential for all forms of business.
  • How to prepare reports as a summary of information.
  • The techniques aimed at increasing efficiency and productivity.
  • The requirement of secretarial and clerical services for efficient administration.
  • How to ensure all office expenses incurred are productive.

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Suitability - Who should attend?

  • Personal assistants
  • Secretaries
  • Administrative staff

Outcome / Qualification etc.

A Certificate of Attendance from London Business Training & Consulting is issued on course completion.

Training Course Content

Office Organisation

  • Benefits of good organisation
  • Steps in organising
  • Office manuals
  • Authority and responsibility

Office Administration

  • Administrative office management
  • Objectives
  • Functions
  • Information management

Office Forms

  • Control
  • Designing forms
  • Form sets
  • Continuous stationery

Records Management

  • Characteristics of a good filing system
  • Selection of a suitable indexing system
  • Records Retention
  • Evaluating the records management programme

Office Stationery and Supplies

  • Standardisation of office supplies
  • Purchasing procedure
  • Principles of storage applicable to supplies
  • Control of consumption

Communication Management

  • Common barriers to communication
  • Effective communication
  • Oral communication
  • Written communication

Management Reporting

  • Report writing
  • Types of reports
  • Specimen of reports
  • Precis writing

Work Improvement and Work Measurement

  • Method study
  • Method improvement
  • Uses and applications of work sampling
  • Standardisation and work simplification

Secretarial Services

  • Qualifications of a secretary
  • Types of secretaries
  • Clerical services
  • Reception services

Control of Office Costs

  • Methods of cost reduction and cost saving
  • Establishing budgets
  • Types of budgets
  • Supervisory control

Why choose London Business Training & Consulting

Management consultation service 

Paperless service delivery model

Flexible open course schedule

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About provider

London Business Training & Consulting

London Business Training & Consulting (LBTC) is the UK’s premier business and management training and consulting service provider. We cater to both individual and organisational clients from all over the world. Our vision is to meet the business and management...


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Contact info

London Business Training & Consulting

One Lyric Square
W6 0NB London

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www.lbtc.co.uk

Reviews

Average rating 5

Based on 3 reviews

Yusuf Uthman
(5)
Mervyn tried all of his best to tailor the course to my needs and type of work. He was very flexible and collaborative. He sent me tons of relevant materials. He really did his best and made sure I was satisfied and my questions were answered. Thanks
Ernestina
(5)
Ernestina Tetteh Matey
(5)
The course was educative, interactive and that made it learning with fun. The facilitator was knowledgeable and friendly. And we interacted well among ourselves
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