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Advanced Public Sector Management

London Business Training & Consulting
Course summary
2 weeks
5,655 GBP excl. VAT 3,393 - 5,655 GBP excl. VAT
London, Online courses
Professional Training
Next available date: Enquire for more information - Online courses

Course description

Advanced Public Sector Management

By attending this course, you will explore the role that is required of end-to-end service managers in a public authority with a more detailed examination of some key elements.

You will also be able to successfully manage public services to achieve service excellence and community objectives.

The course includes site visits to organizations relevant to the course so delegates can develop an understanding of how their contemporaries function in the real-world.

The course will wrap with a summary of the key learning points, followed by an action planning exercise with a view to apply the acquired knowledge and skills immediately upon your return to work. Post-course support is also available in relation to the implementation of your action plan, up to six (6) months following course completion.

Suitability - Who should attend?

This course is suitable for Public sector managers who are, or who aim to be, leading public services end-to-end i.e. the whole service rather than specific elements.

Outcome / Qualification etc.

Upon completion of this course, you will be able to:

  • Focus on ensuring that all service elements are fit for purpose in the current and medium term.
  • Keep an overview of service delivery.
  • Understand when and how to 'intervene' in operations.
  • Manage the finances of an end-to-end service.
  • Fulfil the role of an excellent service manager.
  • Understand the role of service manager within the wider organization.
  • Become a trusted 'custodian' of essential public services.
  • Lead services that really make a difference to the community.
  • Develop a practical perspective into contemporary work practices in your field.
  • Implement an Action Plan at your workplace using the knowledge and skills acquired through the course.

Training Course Content

Improving Public Health and Wellbeing

  • The 'business case' for investing in public services
  • Defining Public Health and Well-Being
  • Exploring how public services help deliver the broader outcomes
  • Working in partnership with other public authorities

Managing a Public Service end-to-end

  • The 'business case' for investing in public services
  • Defining Public Health and Well-Being
  • Exploring how public services help deliver the broader outcomes
  • Working in partnership with other public authorities

Public Sector – Managing People

  • The 'business case' for investing in public services
  • Defining Public Health and Well-Being
  • Exploring how public services help deliver the broader outcomes
  • Working in partnership with other public authorities

Managing Public Finances

  • Budget Management for Operational Managers
  • The Public Money Accountability imperative
  • Working with Financial experts as delivery partners
  • Getting the most from allocated Budgets and ensuring Financial Resilience

Public Sector – Managing Change

  • The need for change rather than incremental improvements
  • Making the case for investment in change
  • Ensuring service continuity and performance during a change programme

Public Sector Stakeholder Engagement

  • Identifying and managing key stakeholders
  • How stakeholders define service delivery 'value for money'
  • The 'tools' of stakeholder management
  • The role of service manager in stakeholder management

Why choose London Business Training & Consulting

Management consultation service 

Paperless service delivery model

Flexible open course schedule

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We offer face-to-face classroom sessions as well as online training sessions through Zoom. With a vast range of scheduled courses to choose from, LBTC aims to satisfy your niche needs for management courses and more. With options of customisability, your every training need is satisfied. LBTC offers everything that helps you push the scales of your career and gain a competitive edge.

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About provider

London Business Training & Consulting

London Business Training & Consulting (LBTC) is the UK’s premier business and management training and consultancy service provider. LBTC offers 600 management training courses in sixteen (16) subject categories of durations ranging from 1-day to 11-weeks. This includes 90-minute interactive live online training courses....


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London Business Training & Consulting

One Lyric Square
W6 0NB London

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www.lbtc.co.uk

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