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Course summary
1 day
680 GBP excl. VAT 408 - 680 GBP excl. VAT
Professional Training
Next available date: 08/12/2021 - London
Course Dates
London
08/12/2021  
680 GBP
Online courses
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408 GBP

Course description

Conflict Management

Conflict can be disheartening and damaging to morale. However, conflicts occur based on the differences of values or opinions. By attending this training Workshop, you will learn the skills to be able to handle conflict through understanding a balance of feelings and reason with theory and role play re-enacting. The focus will be how to create workable and empowering outcomes while maintaining goodwill.

Suitability - Who should attend?

This training Workshop is suitable for:

  • Team Leaders and Line Managers.
  • Senior and Mid-level Managers.
  • Heads of Departments
  • HR Managers
  • Arbitrators and Mediators.
  • Procurement and Contract Managers

Outcome / Qualification etc.

Upon completion of this training Workshop, you will be able to:

  • Support the conflict resolution process.
  • Detect and eradicate triggers to workplace conflicts.
  • Moderate discussions fairly to enable better outcomes.
  • Solve both systemic and endemic workplace issues.

Training Course Content

  • Handling Internal/External Conflicts
  • Rage, Resistance and Reason
  • Arbitration and Mediation Skills
  • The 5-stages of Conflict

Why choose London Business Training & Consulting

Management consultation service 

Paperless service delivery model

Flexible open course schedule

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We offer face-to-face classroom sessions as well as online training sessions through Zoom. With a vast range of scheduled courses to choose from, LBTC aims to satisfy your niche needs for management courses and more. With options of customisability, your every training need is satisfied. LBTC offers everything that helps you push the scales of your career and gain a competitive edge.

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About provider

London Business Training & Consulting

London Business Training & Consulting (LBTC) is the UK’s premier business and management training and consultancy service provider. LBTC offers 600 management training courses in sixteen (16) subject categories of durations ranging from 1-day to 11-weeks. This includes 90-minute interactive live online training courses....


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London Business Training & Consulting

One Lyric Square
W6 0NB London

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www.lbtc.co.uk

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