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Facilities Management - Level 1

London Business Training & Consulting
Course summary
5 days
2,675 GBP excl. VAT
Open / Scheduled
Next available date: 27/07/2020 - London
Course Dates
London
27/07/2020  
2,675 GBP
23/11/2020  
2,675 GBP

Course description

Facilities Management - Level 1

Upon completion of this course, you will be able to:

  • Understand the complexity and constantly moving requirements of facilities management (FM) and its role in enabling the core business of a company to function effectively thus contributing to profitability
  • Appreciate the modern challenges of FM that require managers to be innovators and to do more with less

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Suitability - Who should attend?

  • Facilities and maintenance managers, practitioners and officers
  • Operations managers, executives and staff
  • Those entering FM who want a head start with setting up and running a department

Outcome / Qualification etc.

A Certificate of Attendance from London Business Training & Consulting is issued on course completion.

Training Course Content

Getting Started with the Basics

  • Aims and objectives: setting out your stall
  • Tools of the trade
  • Understanding your portfolio

Managing People: Staff and Customers

  • Managing your staff
  • Teamwork: what makes a good team?
  • Staff training
  • Customer service

Policies, Strategies and Procedures

  • Policies
  • Key points of a strategy
  • Procedures:
  • Guidance notes
  • Forms
  • Administrative flow
  • Monitoring and managing
  • Quality management

Risks and Liabilities

  • Compliance
  • Risks with new builds and defect periods
  • Risks to property

Outsourcing of Services or In-House Staff?

  • Reasons to outsource services
  • Outsourcing: advantages and disadvantages
  • Specifications
  • Risk
  • Working with contractors
  • Procurement routes for FM

Why choose London Business Training & Consulting

Management consultation service 

Paperless service delivery model

Flexible open course schedule

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About provider

London Business Training & Consulting

London Business Training & Consulting (LBTC) is the UK’s premier business and management training and consulting service provider. We cater to both individual and organisational clients from all over the world. Our vision is to meet the business and management...


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Contact info

London Business Training & Consulting

One Lyric Square
W6 0NB London

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www.lbtc.co.uk Course homepage

Reviews

Average rating 4.8

Based on 4 reviews

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(5)
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(5)
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(5)
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