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Public Sector Management - Directly Management Services

London Business Training & Consulting
Course summary
5 days
2,645 GBP excl. VAT
Corporate Training for Teams
Next available date: Enquire for more information - Worldwide
Course Dates
Dubai
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2,645 GBP
Saudi Arabia
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2,645 GBP
United Arab Emirates
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2,645 GBP

Course description

Upon completion of this course, you will be able to understand the management of those services which are provided directly by the public sector – financial management, performance management, information technology, customer-citizen orientation & service design, and audit & inspection.

Suitability - Who should attend?

  • Public service heads, managers, and those who work in some capacity with the public sector.
  • Those employed within the public sector charged with the responsibility of bringing about change so that their organisation is more efficient and offers more value for money.
  • Public service executives that understand the need for reform and, as a team, think through the recalibration of the state and its services that this implies.
  • Those who wish to address the ethos, goals and disciplines of public service and will help to create the means of refashioning and strengthening them.

Outcome / Qualification etc.

A Certificate of Attendance from London Business Training & Consulting is issued on course completion.

Training Course Content

Managing Public Finance

  • A brief history of financial management in government
  • Budgeting at national level
  • The art of cutting budgets

Managing Performance

  • Why measure and manage performance?
  • The three E’s
  • Education
  • Individuals and organisational performance
  • Performance management and policy evaluation
  • Managerial discretion

E-government

  • The ambition
  • The achievement
  • The challenges

Customer-Citizen Orientation

  • Customers, voters and citizens
  • Approaches to customer orientation
  • Contradictions in customer-citizen orientation

Audit and Inspection

  • From conformance to performance
  • Audit
  • Children and education
  • Prisons
  • Learning to deal with inspection

Why choose London Business Training & Consulting

Management consultation service 

Paperless service delivery model

Flexible open course schedule

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About provider

London Business Training & Consulting

London Business Training & Consulting (LBTC) is the UK’s premier business and management training and consultancy service provider. LBTC offers 600 management training courses in sixteen (16) subject categories of durations ranging from 1-day to 11-weeks. This includes 90-minute interactive live online training courses....


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Contact info

London Business Training & Consulting

One Lyric Square
W6 0NB London

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www.lbtc.co.uk


Reviews

Average rating 5

Based on 3 reviews.

David Oyetunji
Tawakalitu Adedo
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