The telephone is a high touch, cost-effective selling tool, but it must be used well. This two day training course aims to provide participants with a stream of ideas to improve their telephone selling ability. Both the incoming and the outgoing call are discussed in detail.
Role play is used to ensure that each delegate receives individual coaching. Participants leave the training with a telephone technique specially developed for their business - a technique that has been practised and polished during their time on this course. They will return to work with all the necessary energy, enthusiasm and skills required to succeed.
Results from this training will come immediately in the form of increased sales and happier, more satisfied customers.
The training programme is suitable for all those who sell on the telephone.
The course is delivered online via Zoom. Each day is split into separate sessions with breaks at scheduled intervals.
Upon successful completion of this telephone sales training, participants will:
This two day training programme on telesales covers the following topics:
The cost of this course is £695 + VAT.
LDL can also deliver this course in-house at a location of your choice, or develop a bespoke programme to suit your particular organisational or departmental needs.
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Leadership Development Ltd (LDL) is a leading international provider of training in leadership, management, sales and negotiation for professionals at all levels across an organisation, from front-line staff to senior managers. With over 30 years of experience in the sector,...
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