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How to Manage Conflict

Leading Edge Leadership
Course summary
1.5 hours
750 GBP excl. VAT
Full time
Corporate Training for Teams
Next available date: Enquire for more information - Online courses
Course Dates
Online courses
750 GBP
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Worldwide
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How to Manage Conflict

Course description

How to Manage Conflict

In a busy working environment internal conflicts can be detrimental to your company morale and business results. With the stress of delivering strategic objectives, meeting deadlines, and juggling different departmental priorities, having the ability to resolve conflict effectively is essential in the workplace today. This virtual workshop provides you with practical strategies to address conflict management.

Suitability - Who should attend?

This virtual workshop is suitable for anyone who wants to be able to better manage conflict.

Outcome / Qualification etc.

In 90 minutes participants will learn how to recognise and handle conflict by:

  • Understanding the different types of conflict
  • Identifying their preferred conflict handling style: a self-evaluation
  • Learning a simple step-by-step process for resolving conflict
  • Becoming aware of the key interpersonal skills for resolving conflict

Training Course Content

Participants explore what we mean by “conflict” and they identify the 3 elements of conflict and the 4 levels of conflict. Each participant completes a short psychometric profile to identify his or her preferred conflict-handling style. The virtual workshop looks at the differences between passive, assertive and aggressive behaviour. Participants identify the 4 characteristics of an assertive person and how to be assertive in the workplace in 3 simple steps. The virtual workshop concludes by learning a technique to disagree agreeably.

Course delivery details

Our 90-minute bite-sized virtual workshops are designed to make a powerful impact on what your people do and how they do it.

Finding time for training in today’s busy world isn’t easy. Leading Edge Leadership’s 90-minute bite-sized virtual workshops provide your people with the flexibility to attend highly focused learning virtual workshops that will fit in easily around their hectic work schedules.

Our team of nine highly experienced trainers provide a truly engaging virtual learning experience.

  • Each virtual workshop is completed in 90 minutes – no longer than the average meeting – and you can connect from anywhere in the world.
  • Each virtual workshop is highly focused and contains the essentials of the topic it covers.
  • Up to three virtual workshops can be held in any one day.
  • You can choose any combination of virtual workshop titles from our range of 65 virtual workshop titles and have up to 25 attendeesin each virtual workshop – so you can provide training for up to 75 attendees per day.
  • The virtual workshops are delivered “live” in a fast-paced, highly interactive style using a range of features (breakout rooms, polling, facilitated activities, video clips and story-telling).
  • We deliver the virtual workshops on our Zoom platform. We can also deliver the virtual workshops on your preferred platform.
  • Typically we deliver three 90-minute virtual workshops in a day for most of our clients:
    • 9.30 am – 11.00 am: virtual workshop 1
    • 12.00 pm – 1.30 pm: virtual workshop 2
    • 3.00 pm – 4.30 pm: virtual workshop 3

Incredibly time and cost efficient, this “How To” series of 90-minute virtual workshops reflects the realities of today’s business environment.

Why choose Leading Edge Leadership

We offer a wide range of 90-minute virtual workshops for clients worldwide - connect from anywhere, anytime

Our specialist trainers have over 15 years of experience in their field

We have over 1,000 course review ratings, averaging 4.7 out of 5 stars

Expenses

Our 90-minute bite-sized virtual workshops are priced on a sliding scale:

  • 1st virtual workshop: £750
  • 2nd virtual workshop: £500
  • 3rd virtual workshop: £250

A day of three virtual workshops costs £1500 plus VAT. Book two or more days (of three virtual workshops in a day) for £1400 plus VAT per day. This is our most cost effective option.

Book three virtual workshops – delivered across three days (one virtual workshop per day) for £1650 plus VAT.

About provider

Leading Edge Leadership

Leading Edge Leadership Ltd is a UK-based international training company specialising in providing 90-minute virtual and face-to-face workshops, virtual and face-to-face leadership and management training programmes and coaching for organisations in most industries - FTSE 100, Councils, Universities, Tech, Law,...


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Leading Edge Leadership

Bridge House
25 Fiddlebridge Lane
AL10 0SP Hatfield Herts

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Reviews

Average rating 4.3

Based on 15 reviews.

Hayley Humphreys, Compassion UK
Excellent. Fast-paced. JJ is an excellent communicator. An enjoyable and informative 90 minutes.
Richard Murphy, Compassion UK
Excellent course and looking forward to practising the techniques.
Jess, Compassion UK
Very informative and a very clear communicator.
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