Dealing with Difficult People Training - In House

Live and Learn Consultancy
Course summary
Corporate Training for Teams
Next available date: Enquire for more details - Online courses
Course Dates
United Kingdom
Enquire for more details  (English)
Online courses
Enquire for more details  (English)

Course description

Learn how to confidently handle aggressive and difficult people at work

This Dealing with Difficult People at Work Training Course provides delegates with the confidence and skills for handling challenging situations which may arise from dealing with difficult people in the workplace.

We have all experienced the misfortune of working with aggressive or difficult people in the workplace. Learn how to 'influence people more positively' and gain highly effective listening skills to diffuse conflict with fellow employees or customers.

  • Manage early warning signs and the key triggers of anger.
  • Confidently handle aggressive people.
  • Diffuse aggressive situations.
  • Avoid arguments, hostility and conflict between employees.
  • Manage difficult behaviour in the workplace successfully.

Suitability - Who should attend?

Our in-house Dealing with Difficult People Course is suitable for;

  • All Staff
  • Reception Staff
  • Administrators
  • Supervisors
  • Team Leaders
  • Managers

* For all UK companies seeking to handle difficult people successfully.

Outcome / Qualification etc.

Following this Dealing with Difficult People at Work Training, your employees in the workplace will learn how to;

  • Identify how to achieve more positive outcomes.
  • Discover a range of different behaviour styles at work.
  • Gain proven techniques to deal with difficult people in the workplace.
  • Assertiveness skills to respond to difficult people with confidence.
  • The importance of effective listening and how it can diffuse a situation.

Why choose Live and Learn Consultancy

Excellent rating on trust pilot

80% of client's re-book training

Face to Face or Virtual Classroom delivery

Customer Outreach Award 2019


We believe that it should be easy for you to find and compare training courses. 

Our Customer Outreach Award is presented to trusted providers who are excellent at responding to enquiries, making your search quicker, more efficient and easier, too.


✔️  Duration - 1-day course.

✔️  Dates - Choose any date that suits your team best.

✔️  Location - Delivered in-house at your workplace anywhere in the UK.

Includes  -  Training Materials, Key Course Notes, A4 Certificate.

Price  -  Course price on request.

Contact Us Today

Ready to train your team? Contact us now and we will email you a full training proposal including full course details and price.

☎️ -  Call Today - 0844 811 9463.

📩 -  Email us by completing form below.

About provider

Live & Learn Consultancy - Coaching and training experts

Why are we the UK's training provider of choice?

Awarded a 5-star rating on Trustpilot. Courses can be delivered virtually or face to face at your workplace. We deliver powerful and results based soft skills training courses. Our passion is developing the skills of your team. Training can be...

Read more and show all courses with this provider

Request info

Fill out your details to find out more about Dealing with Difficult People Training - In House.

  Contact the provider

  Get more information

  Register your interest

Contact info

Live and Learn Consultancy

Sheffield South Yorkshire

 Show phone number


Average rating 5

Based on 20 reviews

Request information

Find out more about this Dealing with Difficult People Training - In House course - simply fill out your details:

U.K. L&D Report: 2018 - Benchmark Your Workplace Learning Strategy

Are you curious about the L&D strategies of some of the U.K.'s top companies?

Find out what they're up to in findcourses.co.uk's second annual U.K. L&D Report!


Learn more

Find a course for you!

  Read the course
 summary on this page

 Fill in your details and Request information

 Receive all the info you need

Find more courses here