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Managing Conflict - In-House Training

Live and Learn Consultancy
Course summary
Flexible
English
Corporate Training for Teams
Next available date: Enquire for more details - United Kingdom
Course Dates
United Kingdom
Enquire for more details  (English)
Online courses
Enquire for more details  (English)

Course description

Conflict Management Training at Work - In-House

Manage & resolve team conflict to create a happy & thriving working environment.

Tension and unresolved conflict have the potential to destroy internal or external relationships especially when trying to handle difficult people at work. Developing and maintaining positive relationships with employees or customers is critical for long-term business success.

Our Conflict Management Training for employees is designed to provide your team with proven mediation techniques to create a more peaceful, productive, and happier working environment.

Ready to diffuse conflict and harness differences to improve performance? This Conflict Management Course will help you;

  • Learn how to resolve team conflict in the workplace.
  • Communicate with abusive or difficult behaviour.
  • Gain highly effective communication & interpersonal skills.
  • Identify key mediation tools & professional conflict resolution skills.
  • Confidently build rapport and trust with others.

* Feel free to view our Full Course List to see how we can empower your team.

Suitability - Who should attend?

This In-House Conflict Management Training Course is perfect for anyone seeking to deal with difficult people and manage conflict successfully including;

  • All Companies & Employees
  • Front Office Staff
  • Call Handlers
  • Telephone Agents
  • Managers
  • Team Leaders
  • Supervisors
  • Banks
  • Hotel Employees
  • Hospitality Companies
  • NHS
  • Pharmaceutical Companies
  • Reception Staff
  • Restaurants
  • Retail Staff
  • Sales Staff
  • School Staff
  • Travel and tourism

* For anyone seeking to deal with difficult people and manage conflict successfully.

Outcome / Qualification etc.

Following our in-house Conflict Management Training Program, your employees will learn to;

  • Understand the main causes of conflict.
  • Recognise different stages of conflict escalation.
  • Examine the impact of human emotions.
  • Develop highly effective communication skills
  • How to manage your words, phrases and body language.
  • Learn active listening skills.
  • Develop techniques to successfully deal with conflict.

*Please note, the above objectives are just an example, this Conflict Course can be tailored to your exact needs.

Why choose Live and Learn Consultancy

Excellent rating on trust pilot

80% of client's re-book training

Face to Face or Virtual Classroom delivery

Customer Outreach Award 2019

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We believe that it should be easy for you to find and compare training courses. 

Our Customer Outreach Award is presented to trusted providers who are excellent at responding to enquiries, making your search quicker, more efficient and easier, too.

Expenses

Your Course includes;

✔️  Training Materials

✔️ Key Course Notes

✔️ A4 Certificate of Achievement

To request course details or get a quick quote;

☎️ - Call our team on 0844 811 9463

📩 - or Email us by completing short form below

About provider

Live & Learn Consultancy - Coaching and training experts

Why are we the UK's training provider of choice?

Awarded a 5-star rating on Trustpilot. Courses can be delivered virtually or face to face at your workplace. We deliver powerful and results based soft skills training courses. Our passion is developing the skills of your team. Training can be...


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Contact info

Live and Learn Consultancy

Sheffield South Yorkshire

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https://www.liveandlearnconsultancy.co.uk


Reviews

Average rating 4.9

Based on 11 reviews

AL
(5)
All of it was amazing
Brian O.
(5)
Great trainer, really enjoyed, time went fast
Sarah B.
(5)
Great trainer Jamie, very engaging
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