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Advanced Protocol and Events Management

London Corporate Training Ltd
Course summary
2 weeks
Corporate Training for Teams
Next available date: Request information - Worldwide
Course Dates
Worldwide
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Ghana
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Nigeria
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Training Course Content

This 2 weeks course covers the following topics:

Managing The Protocol And Events Function  

  • Role and responsibilities of the functions, internal and external teams
  • Creating streamlined plans, policies, systems, structures and procedures
  • Keeping up-to-date nationally and internationally
  • Record-keeping, monitoring, updating and maintaining
  • Appropriate policies, processes and procedures according to protocol

Exhibitions, Conferences, Visits And Events – National And International  

  • Planning and organising events, conferences and visits
  • Organising, exhibiting at or attending exhibitions
  • Trade visits and the protocol for them
  • Greeting foreign dignitaries, flying flags correctly and meeting expectations
  • Order of precedence for official ceremonies

Communication Appropriate for Guests, Audiences And Stakeholders  

  • Written communication to prevent misunderstandings
  • Oral communication including talking, listening and understanding
  • Body language, facial expressions and gestures to prevent offence
  • Organisational communication: media, photography, seating, timing, speeches
  • Cultural: demonstrating respect for national and international protocol

Risk and Crisis Management for Different Events  

  • Identifying all the possible risks for an event
  • Evaluation of likelihood and impact
  • Seven ways to deal with risk
  • Creating and rehearsing contingency plans

Budgeting and Cost Control  

  • Budgeting accurately and meaningfully
  • Monitoring authorisation, approvals, expenditure, allowances, expenses and receipts
  • Monitoring expenditure against budget
  • Cancellations, claims, reimbursements, hospitality
  • Insurance which is robust, appropriate and up-to-date

Project Management in Protocol and Events  

  • Project management principles and approach applied to events
  • Measuring and monitoring the effectiveness of the planning and the resulting event
  • Managing and maintaining the quality of the range of external suppliers
  • Resources required to manage events efficiently
  • Role and responsibilities before, during and after the event

PR and Marketing for Successful Events  

  • Identifying target markets and objectives
  • Clarifying message for each market
  • Appropriate channels to reach guests, audiences and stakeholders
  • Promoting organisation’s brand and enhancing its reputation
  • Evaluation, feedback and lessons learned

Building and Maintaining Strong Relationships  

  • Principles of durable relationships
  • Building strong relations with your internal clients, suppliers, agents and contacts
  • Building diplomatic relationships with Embassies and Missions
  • Cultural etiquette in business, social, entertaining, dress, giving and receiving presents
  • Promoting cross cultural understanding of history and traditions

Meetings at Home and Abroad  

  • Pre-meeting preparation including seating, translator, interpreters, and timings
  • Chairing, participating, agenda, minutes, follow-up and action plans
  • Order of dignitaries for entering a room, introductions, talking and making presentations
  • Conflict resolution, decision-making and problem-solving

Expenses

The cost of this in-house varies based on number of participants, location and other factors. Request information for a training quote

About provider

London Corporate Training - Professional Training Courses

London Corporate Training have been established in the education, consulting and training industries for two decades. They work as a training team from their head office in London and aim to ensure all of their course participants receive the highest...


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Contact info

London Corporate Training Ltd

London Corporate Training
3 Shortlands, Hammersmith
W6 8DA London

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www.lct.co.uk


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